Federal Programs PM for High-Impact Gov't Deployments

Hypori; United States; Remote; USD 160.000 - 180.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Performance bonus

Zusammenfassung

Hypori Inc. seeks a strategic, delivery-focused Program Manager, Federal Programs to lead a portfolio of DoW deployments, directing system implementations and serving as primary point of contact for delivery and technical stakeholders from implementation through adoption.

You will report to the Senior Director of Customer Operations and Delivery and collaborate with the Strategic Account Director; this high-visibility role directly influences deployment success and operationalization within

Qualifikationen

• 8–10 years of Department of War program management across complex enterprise environments.
• PMP certification is required.
• Active Department of War Secret clearance (Tier 3) with ability to obtain Top Secret clearance (Tier 5).
• Experience with software delivery methodologies and portfolio management for SaaS, on-premises, or hybrid deployments.
• Experience acting as a liaison between business stakeholders and development teams to deliver on technical requirements.
• Exceptional communication and presentation skills, including briefing senior leaders (GO, SES, and C-suite).

Aufgaben

• Direct the definition, planning, execution, and monitoring of a portfolio of strategic programs and projects across the Department of War.
• Provide weekly, and sometimes daily, program and project management throughout the program lifecycle, monitoring progress against milestones.
• Align Federal Programs personnel across customer engagements and internal projects.
• Identify and manage program risks and issues, and define corrective actions to avoid or minimize disruption to implementation.
• Design program playbooks that standardize repeatable implementation processes across similar customers.
• Serve as the primary point of contact for delivery and technical stakeholders implementing Hypori in complex government environments.
• Develop Statements of Work, government proposals, and procurement documents, including implementation scope, deployment requirements, and technical specifications, in support of opportunities led by the Strategic Account Director.
• Monitor product adoption and usage health across the portfolio, and proactively engage internal teams and customers to course-correct accounts at risk of low adoption or non-renewal.
• Build and run the monthly and quarterly rhythm of business for federal customers, including performance impact reviews, strategy sessions, and status reviews.
• Establish delivery metrics and build reports and dashboards that show customer success, project execution, program health, and progress against KPIs.
• Partner with Marketing and customer representatives on communications that support deployment milestones, feature adoption, and program status
• Represent Hypori’s product and customer implementations at trade shows, conferences, and working groups

Kenntnisse

DoW program management

PMP certification

Federal program coordination

SaaS delivery experience

Stakeholder communication

Strategic account leadership

Tools

Salesforce

Planhat

Gainsight

ChurnZero

Totango

Jobbeschreibung

Hypori Inc. seeks a strategic, delivery-focused Program Manager, Federal Programs to lead a portfolio of DoW deployments, directing system implementations and serving as primary point of contact for delivery and technical stakeholders from implementation through adoption.

You will report to the Senior Director of Customer Operations and Delivery and collaborate with the Strategic Account Director; this high-visibility role directly influences deployment success and operationalization within