Federal Financial Operations Program Lead

Chevo Consulting, LLC; Washington (District of Columbia); Hybrid; USD 95,000 - 116,000; Full time

Job summary

Chevo LLC is seeking a Customer Service Program Lead to direct day-to-day Federal financial-management operations for a DHS engagement in the Washington, DC area. The role blends leadership, analytics, and stakeholder engagement across multiple concurrent workstreams in a hybrid environment.

The ideal candidate has 3+ years in federal financial management, PMP/FAC-PM or similar certification, and strong communication skills to interact with senior government stakeholders.

Qualifications

• Bachelor's degree in accounting, finance, business administration, information management, information technology, computer science, data analytics, or a related field.
• Minimum of three years of related experience providing oversight and management of project or contract operations involving multiple projects, tasks, and personnel.
• Minimum of three years of professional experience in Federal Government accounting or Federal financial management.
• Demonstrated experience leading Federal projects similar in size, scope, and complexity.
• Current project-management certifications such as PMP or FAC-P/PM Level II.
• Experience coordinating recurring financial, analytical, reporting, or customer-service operations.
• Experience supporting cost analysis, financial reporting, data validation, and stakeholder engagement.
• Experience managing multiple priorities, deadlines, and concurrent workstreams.
• Strong analytical, organizational, problem-solving, and decision-support skills.
• Strong written and verbal communication skills with senior Government stakeholders.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint).
• U.S. citizenship and ability to obtain DHS background investigation.

Responsibilities

• Lead day-to-day execution of customer-service and financial-management operations.
• Coordinate activities across multiple concurrent projects, task areas, and team members.
• Assign and monitor staff activities, priorities, schedules, deliverables, and action items.
• Serve as acting operational lead during temporary Program Manager absences.
• Mentor team members and strengthen analytical, financial-management, customer-service, and consulting capabilities.
• Support recurring customer billing, financial reporting, cost analysis, and workload-driver analysis.
• Coordinate the preparation, review, and delivery of weekly, monthly, and executive-level reports and briefings.
• Lead data validation, variance analysis, anomaly identification, and development of decision-ready recommendations.
• Translate evolving business requirements into structured workstreams, analytical products, and actionable recommendations.
• Coordinate customer and stakeholder communications, inquiries, meetings, and follow-up actions.
• Maintain visibility into risks, issues, dependencies, emerging priorities, and workload demands.
• Support program plans, schedules, communications plans, risk-management plans, and quality-management activities.
• Assist with transition, onboarding, knowledge transfer, training, and continuity-of-operations activities.
• Lead or support process-improvement initiatives and special projects.

Skills

Leadership

Analytical thinking

Communication

MS Office

Education

Bachelor's degree

Master's degree

Tools

FFMS

G-Invoicing

OneStream

Jasper

Tableau

Power BI

Report Builder

Job description

Chevo LLC is seeking a Customer Service Program Lead to direct day-to-day Federal financial-management operations for a DHS engagement in the Washington, DC area. The role blends leadership, analytics, and stakeholder engagement across multiple concurrent workstreams in a hybrid environment.

The ideal candidate has 3+ years in federal financial management, PMP/FAC-PM or similar certification, and strong communication skills to interact with senior government stakeholders.