Federal - Field Engineer - Arizona/Colorado (Remote + Travel)

Motorola Solutions; Arizona; Remote; USD 78,000 - 85,000; Full time

Job summary

A global technology company is seeking a Lead System Field Engineer to implement voice and data communications systems. This role requires strong knowledge in wired communications and RF systems, with significant travel obligations. The ideal candidate has a technical background in electronics and is prepared to obtain necessary security clearances. Competitive salary and comprehensive benefits package included.

Benefits

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Qualifications

• Must be a U.S. citizen with ability to obtain necessary security clearance.
• Valid driver’s license with clean driving record.
• Willing to obtain DoD Secret and DHS Public Trust clearance.

Responsibilities

• Lead System Field Engineer on projects or system upgrades.
• Post-sale implementation of voice and data communications systems.
• Provide technical support on telecommunications systems.
• Perform system configuration, programming, testing, and documentation.
• Optimize and support complex communications systems.
• Develop solutions to technical problems.

Skills

Knowledge of wired communications systems, LAN/WAN

Proficient in computer network installation and configuration

Experience with RF interfaces and systems

Knowledge in standard telephony and packet switching

Strong self-management and interpersonal skills

Experience with logging/recording systems

Excellent communication skills

Experience with Motorola equipment

Skills with communications test equipment

Education

2 year Associate degree in Electronics or IT

Job description

Overview

Company Overview: Motorola Solutions is a global provider of critical communications, video security and command center technologies that support public safety agencies and enterprises. Our mission is to help keep people safer everywhere by empowering a people-first culture and delivering solutions that enable safer communities, schools, hospitals, and businesses.

Department Overview: Motorola Solutions has served government agencies and enterprises for more than 85 years, managing and supporting hundreds of networks in more than 100 countries to answer mission-critical challenges. We focus on peak performance, reliability, and continuous support for today, tomorrow, and the future.

Note: Candidate must reside in Arizona or Colorado for Projects.

Responsibilities

• Act as Lead System Field Engineer on projects or system upgrades, capable of directing self and other assigned project STs and mentoring less experienced STs.
• Post-sale implementation of voice and data communications systems.
• Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD.
• Perform specific system configuration, programming, optimization, testing, and documentation tasks.
• Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including legacy analog, advanced digital P25, and data infrastructure.
• Maintain, optimize, test, support and document complex mission-critical communications systems.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.
• Provide weekly reports of activities and accomplishments.
• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
• Total familiarity and continuous training in the latest technologies and troubleshooting techniques.
• Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations.
• Work with other Field Engineers, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase.
• Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues.
• Solve customer problems quickly during stressful situations.

Qualifications

• Preferred Candidate Experience:

• Very strong knowledge of wired communications systems, LAN/WAN
• Proficient in computer network installation, configuration, and maintenance systems including cabling, routers, switches, firewalls, and bridges
• Experience with RF interfaces and systems such as transmitters, receivers, and antenna networks
• Knowledge in standard telephony, dedicated data circuits, and packet switching techniques
• Strong self-management and interpersonal skills to work with customers and internal teams
• Experience with logging/recording systems, RF interfaces, wired/wireless systems, and networking equipment
• Excellent communications and professional presentation
• The ideal candidate must demonstrate high-level system experience with the following equipment: Motorola Base Stations, Dispatch Consoles, T1/MPLS Circuits, Computer IP Networks, RF infrastructure technologies including SmartZone, SmartNet, console systems, ASTRO conventional/trunked, and simulcast systems
• Excellent skills with communications test equipment, including system analyzers, Ethernet test sets, T1 test sets, TIMS, digital RF power meters, MCC/MCC Console systems, Secure Operations, ASTRO A7.x - A20.x, digital systems and installation procedures
• Security clearance eligibility and willingness to obtain DoD Secret and DHS Public Trust clearances
• CompTIA Security+ or ability to obtain within first year
• Preferred pursuing at least one network certification: Network+, CompTIA, Security+

Candidate Requirements

• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
• Valid driver’s license with clean driving record
• 2 year Associate degree in Electronics or IT preferred
• Unique combinations of RF communications systems and/or computer/networking skills preferred
• Willing to obtain DoD Secret Clearance
• Willing to obtain DHS Public Trust Clearance
• CompTIA Security+ or ability to obtain within 1st year

Travel/Location

• Federal DoD System Field Engineer can live anywhere in the United States within a commutable distance to a major airport
• Up to 85% travel required
• Willing to work overtime, weekends, holidays, and varying schedules

This position may require working in high security areas governed by the CJIS Security Policy and may require fingerprint background checks

Compensation: Target Base Salary Range: $78,000 - $85,000 USD. Pay varies by knowledge, skills, and experience; actual offer based on candidate.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are committed to an inclusive and accessible recruiting experience. To request an accommodation, please complete the Reasonable Accommodations Form so we can assist you.