Federal Benefits Training Specialist

Aptive Resources; Washington (District of Columbia); On-site; USD 80,000 - 110,000; Full time

Job summary

Aptive Resources is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management to support a federal client. The role emphasizes independence, collaboration, and a proactive approach to feedback on tasks.

The ideal candidate will conduct training sessions, serve as a subject-matter expert on federal programs for Veterans and service members, and coordinate learning modules both virtually and on-site at CONUS and OCONUS locations.

Qualifications

• 6 years of experience in a related field is required.
• Bachelor’s or Master’s degree in a related field is required.
• Strategic thinker with the ability to anticipate marketing trends and technologies.
• Strong problem-solving skills and the ability to manage deadlines.

Responsibilities

• Conduct one-on-one and group training sessions with stakeholders, tailoring content to needs.
• Serve as a subject matter expert on federal programs and services available to Veterans and service members.
• Provide one-on-one support to stakeholders with questions about federal programs and services.
• Conduct virtual and in-person learning modules with stakeholders.
• Participate in events at federal sites and military installations.
• Support the development and implementation of training programs.
• Serve as a primary point of contact, guiding stakeholders as needed.
• Ensure delivery of high-quality deliverables.
• Collaborate with leadership and contract project management for reporting.

Skills

Training

Customer Service

Project Management

Public Speaking

Stakeholder Engagement

Education

Bachelor's degree

Master's degree

Job description

Aptive Resources is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management to support a federal client. The role emphasizes independence, collaboration, and a proactive approach to feedback on tasks.

The ideal candidate will conduct training sessions, serve as a subject-matter expert on federal programs for Veterans and service members, and coordinate learning modules both virtually and on-site at CONUS and OCONUS locations.