Federal Assurance Operations Analyst

QTS Data Centers; San Antonio (TX); On-site; USD 65,000 - 99,000; Full time

Benefits offered by this job

Roth and Traditional 401(k) matching

Bonus eligibility

Generous PTO and volunteer days

Stock Purchase Plan

11 paid holidays

Pet and legal insurance

Q-Rest Sabbatical Program

Q-Anniversary Service Award

Parental Leave

Military Benefits Package

Charitable Matching Gift Program

Scholarship for Dependents

Crisis Fund

Wellness Program

Tuition Reimbursement

Job summary

QTS Data Centers is seeking a Federal Assurance Operations Analyst to design and optimize operational frameworks and workflows that support governance, reporting, and compliance for federal contracts. You will translate business requirements into scalable, data-driven solutions using MS 365 tools and Power BI.

The role emphasizes autonomy, analytical rigor, and cross-functional collaboration to improve efficiency, visibility, and audit readiness across the function.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Four years or more of extensive Microsoft Office experience with Microsoft 365 apps.
• Knowledge of IT/Project Management and CRM concepts.
• Experience with data analysis tools.
• Independent judgment in designing operational solutions.
• Proven ability to design workflows and systems.
• Strong organizational skills; clarity and usability.
• Ability to work with minimal direction in a dynamic setting.
• US Citizenship required by federal contract law.

Responsibilities

• Design and improve Federal Assurance operational frameworks and workflows.
• Lead development of Microsoft 365-based solutions for data visibility and efficiency.
• Own end-to-end planning and reporting, providing real-time leadership visibility.
• Analyze gaps and implement process improvements to reduce manual work.
• Develop executive-ready reports and communications aligned with goals.
• Drive cross-functional alignment and stakeholder engagement.
• Govern and validate Federal Assurance requirements with scalable audits.
• Recommend decisions impacting Federal Assurance operations.

Skills

Microsoft 365

SharePoint

Power Automate

Planner

Power BI

Data analysis

IT/Project Management

CRM

Independent judgment

Workflow design

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Planner

Forms

Power Automate

Power BI

Job description

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting‑edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission‑driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Who You Are: (Job Summary)

Federal Assurance Operations Analyst owns the design and continuous optimization of operational frameworks supporting the QTS Federal Assurance function, including workflows, reporting infrastructure, and system enablement. This role is accountable for translating business requirements into scalable solutions that improve operational efficiency, data visibility, and compliance readiness.

The ideal candidate is highly analytical and operationally focused, with the ability to translate business needs into structured, efficient systems that enable effective decision-making. Operating with a high degree of autonomy, the role exercises independent judgment to identify gaps, prioritize initiatives, and implement process improvements that directly impact execution and decision-making across the function.

What You Will Do: (Job Responsibilities)

• Design and continuously improve Federal Assurance operational frameworks, including documentation structures, tracking systems, and workflows, to enhance consistency, visibility, and audit readiness across the function.
• Lead the development and optimization of Microsoft 365–based solutions (SharePoint, Planner, Forms, Power Automate, Power BI), translating business needs into scalable systems that support data visibility, process efficiency, and informed decision-making.
• Own end-to-end operational planning and reporting infrastructure, ensuring leadership has accurate, real-time visibility into priorities, risks, workload distribution, and execution progress.
• Analyze operational gaps and proactively implement process improvements, applying judgment to streamline workflows, reduce manual dependencies, and enhance overall team effectiveness.
• Develop and refine executive-ready materials, including reports, presentations, and communications, ensuring accuracy, clarity, and alignment with business objectives.
• Drive cross-functional alignment by structuring stakeholder engagement strategies and ensuring execution against operational priorities.
• Lead the governance and validation of Federal Assurance requirements, ensuring rigorous initial compliance screening and establishing scalable audit mechanisms to support continuous compliance monitoring, documentation integrity, and alignment with federal regulatory requirements.
• Recommend and influence business decisions impacting Federal Assurance operations

What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications)

• Bachelor’s degree or equivalent work experience
• Four years or more of extensive Microsoft Office experience demonstrated expertise with Microsoft 365, particularly SharePoint, Planner, Forms, Power Automate, and data analysis tools.
• Knowledge of IT/Project Management principles, Service Delivery or Customer Relationship Management experience.
• Experience with data analysis tools.
• Requires independent judgment and decision‑making in designing operational solutions
• Proven experience designing workflows and systems, not just following pre‑existing processes.
• Strong organizational skills with a bias toward simplicity, usability, and clarity.
• Ability to operate effectively with minimal direction in a dynamic, evolving environment.
• Professional judgment and discretion when handling sensitive internal information.
• US Citizenship for this position is required by law due to federal customer contracts.

Nice to Have: (Preferred Qualifications, Education, Experience, Certifications)

• Experience in administrative and office support activities or related support role experiences preferred.
• One or more years of experience working in a data center, construction, or other critical facility environment.
• One or more years of experience working in a federal government-related position.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Virginia, is:

$64,621.50 - 98,823.51

Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

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The Pay Transparency Policy Is Available Here

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.

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