Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation

Ford-Motor-Company; Dearborn (MI); Hybrid; USD 74,000 - 166,000; Full time

Benefits offered by this job

Medical benefits

Vehicle discount program

Tuition assistance

Paid holidays

Paid time off

Job summary

Ford Motor Company seeks a Feature Systems Engineer to own the modem data protection function and the connection to the FordPass app, including activation. You will coordinate embedded systems with cloud services, ensuring secure, scalable connectivity across platforms.

The role demands collaboration with multiple disciplines, strong cybersecurity awareness, and the ability to influence architecture and corporate direction. Hybrid work with competitive compensation is offered.

Qualifications

• Minimum 2 years of progressive experience in automotive or similar industry, focusing on highly complex electrical software systems.
• Minimum 1 year experience in architecture and design of infotainment and embedded systems.
• Minimum 1 year experience with cloud systems architecture, services, and integration patterns.

Responsibilities

• Own global core project responsibility for the modem data protection function (Customer Connectivity Settings) and vehicle-to-FordPass app connectivity, including modem activation (FordPass Authorization).
• Lead the integration of embedded systems with cloud-based services and infrastructure, ensuring secure and scalable solutions.
• Prepare clear feasibility studies and use findings to shape corporate strategy and architecture decisions.
• Collaborate with software engineers, hardware designers, cybersecurity specialists, and cloud architects to define system requirements and specifications.
• Develop feature specifications, FMA documentation, and feature verification plans.

Skills

Embedded systems

Cloud architectures

Cybersecurity

Agile development

Cross-functional leadership

Education

Electrical Engineering degree

Computer Engineering degree

Computer Science degree

Tools

CAN / LIN / Automotive Ethernet

Cloud services (AWS/Azure)

JSON / XML configuration files

Job description

Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

We are seeking Feature Systems Engineer to take global core project responsibility for the modem data protection function (Customer Connectivity Settings) and the vehicle's connection to the FordPass app, including modem activation (FordPass Authorization). This role combines deep technical ownership of connectivity, cloud integration, and data-protection systems with cross-functional leadership, supplier coordination, and strategic influence on architecture and corporate direction

What you'll do...

• Own global core project responsibility for the modem data protection function (Customer Connectivity Settings) and vehicle-to-FordPass app connectivity, including modem activation (FordPass Authorization)
• Lead the integration of embedded systems with cloud-based services and infrastructure, ensuring secure and scalable solutions
• Prepare clear, concise feasibility studies and use their findings to help shape corporate strategy
• Collaborate with cross-functional teams including software engineers, hardware designers, cybersecurity specialists, and cloud architects to define system requirements and specifications
• Resolve interface issues with adjacent departments and define system requirements
• Develop feature specifications, Feature Failure Mode Avoidance (FMA) documentation, and feature verification plans
• Ensure system designs meet rigorous performance, safety, and cybersecurity standards
• Communicate complex systems, issues, and resolutions in a clear and concise manner across technical and non-technical audiences
• Produce technical documentation and benchmarking studies for the specialist area
• Build and maintain relationships with external bodies; represent Ford in industry committees and at conferences
• Support onboarding and training of new employees in the above fields
• Train and raise awareness among Global Core Feature System Engineers and developers on connectivity and data protection topics

You’ll have...

Bachelor’s degree in electrical engineering, Computer Engineering, Computer Science, or a related field. or equivalent combination of relevant education and experience. or equivalent combination of relevant education and experience.

• A minimum of 2 years of progressive experience in the automotive or a similar industry, specializing in highly complex electrical software systems.
• Demonstrated 1 year expertise in the architecture and design of infotainment and embedded systems.
• Minimum 1yr experience with cloud systems architecture, services, and integration patterns.

Even better, you may have...

• Master’s degree in electrical engineering, Computer Engineering, or Computer Science.
• Experience with vehicle privacy and consent platforms, or other advanced vehicle access/authorization solutions.
• Proficiency in and authoring structured configuration / data files (JSON/XML) and reasoning about how configuration drives runtime behavior
• Proficiency with automotive communication protocols such as CAN, LIN, and Automotive Ethernet.
• Understanding of cybersecurity principles and best practices as applied to vehicle access systems.
• Experience working in Agile development environment

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is salary grades 6-8 and ranges from $74,300-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid