FDE - Gen AI

ZENITH INFOTEK LLC; Oregon; Hybrid; USD 150,000 - 210,000; Full time

Job summary

ZENITH INFOTEK LLC is seeking a Gen AI Forward Deployed Engineer (FDE) to work remotely with Google Cloud, embedding with strategic accounts to ship bespoke AI agents in production environments.

The role requires strong Python and cloud experience, hands-on AI deployment, and the ability to bridge frontier AI products with production systems, driving enterprise adoption.

Qualifications

• Bachelor's degree in engineering, CS, or related field.
• 5 years of software development experience.
• Experience architecting AI systems on cloud platforms (GCP).
• Experience building data pipelines with vector databases and RAG-like architectures.
• Experience taking AI solutions from concept to launch for customers.
• Experience leading technical discovery sessions with customers.
• Hands-on experience with Google's Conversational AI products (Gemini CX, CES, CCAI).

Responsibilities

• Develop complex AI applications, moving from rapid prototypes to production-grade workflows.
• Architect and code the connective tissue between Google AI products and customer live infra.
• Build evaluation pipelines and observability for accuracy, safety, and latency.
• Identify reusable modules from field patterns to influence product roadmaps.
• Co-build with customer teams, promoting best practices and long-term adoption.

Skills

Python

GCP experience

Vector databases

RAG architectures

AI production systems

Technical discovery

Conversational AI (Gemini CX)

Education

Bachelor's degree in engineering/CS

Master's/PhD in AI or CS (preferred)

Tools

LangGraph

CrewAI

ADK

Job description

Job Title- FDE - Gen AI

Location: Remote (work timing PST)

( Any 1 Certification is mandatory)

• 1- CPS Certifications- Candidate must hold any one Cloud Partner Specialist (CPS) certifications
• 2-Atleast one additional Google Cloud Professional certificate
• 3- Candidates must be currently deployed on an active GE project or assigned to an upcoming GE project starting within next 2 months (spaces permitting)

• As a GenAI Forward Deployed Engineer (FDE) at Google Cloud, you are an embedded builder who bridges the gap between frontier AI products and production-grade reality within customers.
• Unlike traditional advisory roles, you function as an "innovator-builder," moving beyond high-level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer's environment. This role is designed for high-agency engineers with a founder's mindset.
• You will address blockers to production including solving the integration complexities, data readiness issues, and state-management challenges that prevent AI from reaching enterprise-grade maturity.
• By embedding with strategic accounts, you serve a dual purpose: providing "white glove" deployment of complex AI systems and acting as a critical feedback loop, transforming real-world field insights into Google Cloud's future product roadmap.

Job Responsibilities:

• Serve as a developer for complex AI applications, transitioning from rapid prototypes to production-grade agentic workflows (e.g., multi-agent systems, MCP servers) that drive measurable ROI.
• Architect and code the "connective tissue" between Google's AI products (Gemini-powered CX, Customer Engagement Suite, and Contact Center AI) and customer's live infrastructure, including APIs, legacy data silos, and security perimeters as part of an expert team.
• Build high-performance evaluation pipelines and observability frameworks to ensure agentic systems meet rigorous requirements for accuracy, safety, and latency.
• Identify repeatable field patterns and friction points in Google's AI stack, converting them into reusable modules or formal product feature requests for the Engineering teams.
• Co-build with customer engineering teams to instill Google-grade development best practices, ensuring long-term project success and high end-user adoption.

Minimum Qualifications:

• Bachelor's degree in engineering, Computer Science, a related field, or equivalent practical experience.
• 5 years of experience with software development using Python or similar coding languages.
• Experience architecting AI systems on cloud platforms (e.g., GCP).
• Experience building pipelines for structured and unstructured data using both vector databases and RAG-like architectures to power enterprise AI solutions.
• Experience taking production-grade AI-driven solutions from conception to launch for customers.
• Experience leading technical discovery sessions with customers.
• Hands-on experience implementing and customizing Google's Conversational AI product suite, including Conversational Agents (Gemini-powered CX), Customer Engagement Suite (CES), and Contact Center AI (CCAI).

Preferred Qualifications:

• Master's or PhD in AI, Computer Science, or a related technical field.
• Experience implementing multi-agent systems using frameworks (e.g., LangGraph, CrewAI, ADK) and complex patterns (e.g., ReAct, self-reflection, hierarchical delegation).
• Knowledge of "LLM-native" metrics (e.g., tokens/sec, cost-per-request) and techniques for optimizing state management and granular tracing.
• Additional deployment readiness criteria (Google RFI benchmark)
• Conversational AI & Agentic Depth: Production-grade experience architecting voice and agentic systems across the Google Enterprise CX ecosystem (Dialogflow CX, CX Agent Studio, SCRAPI, Agent Assist, CCaaS).
• Vetted Technical Rigor: Formally assessed, top-decile engineering talent (e.g., Google AI/FDE Bootcamp certification or verified 80%+ benchmark assessments).
• Telecom Architecture Fluency: Demonstrated domain depth with telecom APIs, user authentication (UA), and enterprise business architectures (BAA).
• Autonomous Delivery & Multiplier Impact: Senior "tiger team" talent capable of driving execution independently while actively upskilling co-delivery partner teams.