FDA Strategic Account Executive

Spatial Front, Inc; Bethesda (MD); On-site; USD 120,000 - 200,000; Full time

Job summary

Spatial Front, Inc. seeks a Strategic Account Executive to lead engagement with the FDA and Health & Human Services, strengthening trusted relationships and expanding SFI's footprint.

You will oversee FDA accounts, develop strategy, coordinate cross-functional teams, and identify opportunities. 15+ years in leadership, government program experience, and strong communication and networking skills are required.

Qualifications

• Bachelor's degree in a related field.
• 15+ years in progressive leadership and project management/business development experience.
• Extensive understanding of Government customers, doctrine, concepts, and requirements.
• Ability to track changing needs and match SFI’s capabilities to these needs.
• Excellent oral and written communication skills and ability to communicate at multiple levels.
• Key personal attributes include self-reliance, self-initiative, team building and analytical skills.

Responsibilities

• Oversee FDA account operations and monitor service delivery.
• Identify and monitor key FDA and Health & Human Services policy initiatives.
• Conduct customer assessments on contract performance and provide feedback.
• Coordinate internal teams to resolve conflicting issues and opportunities.
• Develop and maintain a strategic Customer Engagement Plan with FDA and Health & Human Services.

Skills

Leadership experience

Business development

Government customers knowledge

Communication skills

Relationship building

Education

Bachelor's degree in a related field

Job description

Description

Spatial Front, Inc. (SFI), a two-time USAToday Top Workplaces awardee and Washington Top Workplaces honoree, provides IT solutions to federal, state, and local governments, and the private sector. We provide delivery oversight and business development for the U.S. Food & Drug Administration (FDA).

Job Type

Full-time

Summary of Major Job Functions

The Strategic Account Executive is the lead SFI executive responsible for strengthening and advancing trusted relationships with the U.S. Food & Drug Administration (FDA).

The Strategic Account Executive must have extensive career experience and recognized credentials supporting FDA, CMS, NIH, HHS DO and HRSA/ACF missions and operations, a vibrant and sustained network and strong team and relationship building skills.

The candidate must have a fully developed understanding of current and evolving Health & Human Services programs, and be fully knowledgeable of the associated doctrine, strategies, operational concepts, and requirements. The candidate must be familiar with the FDA & Agency CIOs, and Health & Human Services leadership and be able to exchange information and ideas with influencers and decision makers supporting Food & Drug Administration, plans and programs. This individual will provide direct support to the Chief Growth Officer (CGO) and Chief Operating Officer (COO) and report administratively to the COO. In doing the above, the position requires understanding the mission, internal and external pressures and to engage in shaping the environment for growth.

Primary Responsibilities

• Oversee current operations and monitor service delivery on existing FDA accounts.
• Identify and monitor key U.S. Government Policy initiatives regarding the FDA and other Health & Human Services missions.
• Conduct customer assessments on contract/task performance and provide feedback to the line organizations.
• Support line management to resolve any conflicting internal or customer-based issues.
• Facilitate identification of the right SFI capabilities and resources for identified opportunities.
• Actively contribute to the development of new ideas and solutions to capture new business to increase SFI market share in the FDA and Health & Human Services account.
• Act as the primary point of coordination for any organization within SFI seeking entry into the account to develop business with the customer.
• Identify, qualify, and support capture and closure on Health business opportunities; facilitate mission needs identification; market the full range of corporate capabilities; and maximize external and internal collaboration.
• Develop and maintain customer intimacy with mid and senior level leaders across Health & Human Services with a focus on FDA, CMS, NIH and HRSA.
• Act as a subject matter expert in the FDA community with a demonstrated ability to discuss and explain differentiated capabilities in SFI programs, plans and positions on key areas related to FDA and Health & Human Services enterprise-managed information technology programs.
• Develop and strengthen a trusted relationship with the customer while serving as the primary SFI senior representative to the FDA and Health & Human Services customer.
• Ensure a coherent, integrated SFI message to the customer while promoting corporate capabilities and solutions to meet customer needs.
• Build and maintain a robust network of customer relationships at FDA.
• Develop and maintain customer confidence with mid and senior level leaders of the FDA.
• Develop and track a strategic Customer Engagement Plan that ensures robust customer contacts through scheduled meetings and customer-sponsored events.
• Host senior customer visits to SFI and arrange visits to customer sites.
• Represent SFI as a relevant Subject Matter Expert (SME) in the FDA and Health & Human Services communities.

Required Skills & Qualifications

• Bachelor's degree in a related field.
• 15+ years in a progressive leadership and project management/business development experience.
• Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.
• Demonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.
• Ability to track changing needs and match SFI’s capabilities to these needs.
• Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels.
• Excellent oral and written communication skills and able to communicate at multiple levels of the organization.
• Key personal attributes for success in this role include self-reliance, self-initiative, team building, excellent interpersonal skills, positive demeanor and disposition, and excellent analytical and problem-solving skill.

Desired Skills & Qualifications

• A technical degree is highly desired.
• Self-starter and ability to manage time independently without direct supervision.

Additional Requirements

• In order to meet the clearance requirements for this opportunity, candidates must be a United States Citizen.
• Ability to pass a US Public Trust background investigation for access to the client site and computing systems. You must have lived in the US for the past three (3) years.
• As a Federal Contractor, employees may be required to be vaccinated against Covid-19 and provide proof of vaccination prior to the first date of employment.
• All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History.

About The Company

SFI is nationally recognized by Inc. Magazine by being awarded the Inc. 5000 Award in 2018, 2019, and 2020. We pride ourselves on being one of the premier employers in the VA, MD, DC area.

Our commitment to excellence in client services and product development means that our people are attentive, hands-on, and bring industry-leading expertise that will meet and exceed your needs in a timely and cost-effective manner.

Every employee at SFI is a leader. We don’t settle. We motivate others to reach their full potential. To learn more about us visit: www.spatialfront.com

Other Information

• The salary range for this position is $120,000 - $200,000 annually
• SFI maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations.
• For information on SFI's benefits please visit http://www.spatialfront.com/pages/career.html
• This is a full-time position. Please no agencies, third parties, or Corp-to-corp.
• Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment.
• Spatial Front Inc. participates in E-Verify.