FBS - Filing & Documentation Analyst

Capgemini; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Career development and training

Flexible work arrangements

Health and dental insurance

Pension plan

Meals tickets

Life insurance

Job summary

FBS seeks an Underwriting Guidelines Analyst to join our UW Strategy Team in the United States. You will support management, maintenance, and publication of underwriting guidelines, ensuring accuracy and regulatory alignment.

You will collaborate with Legal, Product Management, State Management, and Communications to coordinate updates and publication across UWGDB, ANRP, SRM, and Optimizely, while maintaining documentation lifecycle integrity.

Qualifications

• 1–3 years in documentation management, compliance, or related administrative functions.
• Experience with document accuracy, updates, and version control.
• Familiarity with personal lines insurance or underwriting processes preferred.
• Experience in records management or business documentation advantageous.
• High school diploma or equivalent.

Responsibilities

• Manage underwriting guideline intake, documentation, and updates.
• Prepare and maintain guideline documents reflecting business and regulatory changes.
• Coordinate stakeholder reviews and obtain necessary approvals.
• Maintain information in the UWGDB throughout the lifecycle.
• Distribute communications to Legal, State Product Management, and State Filings.
• Submit QuickBase requests for programming changes.
• Maintain guideline records, version control, and repository management.
• Coordinate distribution of updated guidelines to Communications.
• Publish updates to ANRP and SRM using Optimizely.
• Collaborate with cross-functional teams to ensure timely updates.

Skills

Detail orientation

Organizational skills

Communication skills

Time management

Independent work

Education

High school diploma or equivalent

Tools

Word

Excel

PDF editors (Nitro/ Acrobat)

SharePoint

Optimizely

QuickBase

Job description

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

Farmers Insurance is seeking a detail-oriented and highly organized Underwriting Guidelines Analyst to join our Underwriting (UW) Strategy Team.

In this role, you will support the management, maintenance, and publication of underwriting guidelines, ensuring documentation is accurate, up to date, and aligned with business decisions and regulatory requirements.

You will collaborate with cross-functional partners, including Product Management, State Management, Legal, and Communications, to coordinate guideline updates, facilitate approvals, and maintain documentation throughout the guideline lifecycle.

The ideal candidate is a proactive professional with strong organizational skills, technical aptitude, and the ability to manage multiple priorities while maintaining a high level of accuracy.

What You Will Do

• Manage underwriting guideline intake, documentation, and update processes.
• Prepare, review, mark up, and maintain underwriting guideline documents to reflect business and regulatory changes.
• Coordinate stakeholder reviews and obtain necessary approvals from Legal, Product Management, and State Management teams.
• Complete and maintain required information in the Underwriting Guidelines Database (UWGDB) throughout the guideline lifecycle.
• Prepare and distribute communications to Legal, State Product Management, and State Filings using approved templates, ensuring appropriate stakeholders remain informed.
• Submit QuickBase requests for supporting programming changes.
• Maintain accurate guideline records, including document organization, version control, and repository management.
• Coordinate the distribution of updated guidelines to the Communications team.
• Publish guideline updates to ANRP and SRM using Optimizely.
• Collaborate with cross-functional teams to ensure documentation updates are completed accurately and on time.
• Support process improvements related to guideline documentation, tracking, and publication.
• Perform additional duties as assigned.

Experience & Education

• 1–3 years of relevant professional experience in documentation management, compliance, regulatory processes, or related administrative functions.
• Experience maintaining document accuracy, tracking updates, and managing version control.
• Familiarity with personal lines insurance or underwriting processes is preferred.
• Experience in records management, technical writing, or business documentation is an advantage.
• High school diploma or equivalent.

Technical Skills

• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Experience working with PDF editing tools such as Nitro PDF Pro or Adobe Acrobat.
• Familiarity with SharePoint or similar document management platforms.
• Experience with Optimizely, QuickBase, or comparable workflow management tools is preferred.
• Strong computer skills and the ability to learn new systems and internal applications.

Core Competencies

• Strong written and verbal communication skills, with effective listening abilities.
• Excellent attention to detail and a commitment to accuracy, including under pressure.
• Strong organizational, time management, and prioritization skills.
• Ability to work independently, take initiative, and manage multiple tasks simultaneously.
• Flexibility and adaptability in a changing business environment.
• Foundational business acumen and the ability to understand business priorities and stakeholder needs.
• Strong collaboration skills and the ability to work effectively with cross-functional teams.
• Intermediate English proficiency, with fluent English preferred.

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health and Dental Insurance
7. Pension Plan
8. Meals tickets
9. Life Insurance

Please note: CVs must be submitted in English. Applications in other languages will not be considered.

By applying for this position, candidates acknowledge and agree that:

Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.

Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.

Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.