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Thunderbird Casino; Norman (OK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical with Blue Cross Blue Shield

Dental with Delta Dental of Oklahoma

Vision with VSP

Paid Time Off

Life Insurance

401(k) Employer Matching

Job summary

Thunderbird Casino in Norman, OK is seeking Food & Beverage team members to provide high-quality service across Thunderbird Entertainment Center locations. Responsibilities include taking orders, preparing food, handling transactions, and maintaining safety and cleanliness in a fast-paced environment.

Candidates must demonstrate strong customer service, cash handling, and adherence to ABLE laws, with the ability to stand for long periods and work nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Ability to pass a drug screen, background check, and obtain a key gaming license.

Responsibilities

• Take food orders and prepare food from recipes.
• Ensure safety and cleanliness at all times.
• Operate cash register and handle cash/card transactions.
• Ensure proper portion control and safe serving of alcoholic drinks.
• Stock work area and maintain equipment shut down when department closes.

Skills

Cash handling

Customer service

Communication skills

Problem solving

Teamwork

Multi-tasking

Education

High school diploma

Tools

Grill equipment

Cash register

Credit card machine

Job description

Job DetailsJob Location: Norman - Norman, OK 73026Position Type: Full TimeJob Shift: AnyJob Category: OtherPosition Summary

The Food and Beverage team members are responsible for providing food and beverage services throughout Thunderbird Entertainment Center locations. Team members are responsible for taking orders, handling monetary transactions, preparing food orders, ensuring food safety, cleaning work stations, following required serving (ABLE) laws, while providing high levels of customer service.

Essential Job Functions

• Ensure safety and cleanliness at all times.
• Must provide a high level of customer service to all patrons.
• Prep equipment and stations.
• Take food orders.
• Prepare food from recipes.
• Prepare food orders.
• Operate cash register.
• Ability to handle and count money.
• Ability to handle cash/card transactions.
• Ensure proper portion control.
• Ensure proper and legal serving of alcoholic drinks.
• Clean equipment and work areas.
• Ensure food and drink temperatures are safe levels at all times.
• Stock work area.
• Prep and remove frozen items as outlined.
• Clean all work and serving areas (including pop machine).
• Ability to handle fast paced areas.
• Must be able to stand for long periods of time and walk the casino floor as needed.
• Must be able to identify intoxicated patrons when they order from grill area.
• Must abide by responsible serving and ABLE laws.
• Must maintain compliance with health/ABLE/internal Policy and procedures at all times.
• Complete end of shift paperwork.
• Pull trash.
• Ensure equipment is turned off when the department is shut down.
• Any other duties assigned or requested by management.

Equipment used

• Grill, Gas or convection ovens, fryers, food slicers, dishwasher, steam table, cash register, computer, credit card machine.

QualificationsJob Knowledge, Skills and Abilities

• Must maintain compliance with heath/ABLE/internal Policy and procedures at all times.
• Must be able to stand for long periods of time.
• Ability to establish and maintain effective working relationships with individuals at all levels of the organization.
• Ability to learn how the grill functions.
• Ability to perform basic math functions; add, subtract, multiply, and divide in all units of measure.
• Knowledgeable of Federal/state/Tribal Employment laws and regulations.
• Ability to establish and maintain effective working relationships with individuals at all levels of the organization.
• Demonstrated ability to handle multiple tasks simultaneously; skilled in working in an environment subject to constant interruptions and quickly changing priorities.
• Ability to function in a professional manner during high stress/volume situations.
• Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment.
• Ability to work in a team-oriented, collaborative environment and independently.
• Excellent interpersonal and communication skills to establish and maintain effective working relationships.
• Strong problem-solving skills and keen attention to detail.
• Knowledge and ability to use grills, gas or convection ovens, fryers, slicers, registers and credit card machines.

Supervisory Responsibilities

No supervisory responsibility for Food and Beverage team members.

Physical Demands

While performing the duties of this job, employees must be able to sit, stand, or walk for long periods of time. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

• Exposure to smoking and secondhand smoke.
• Must be able to work nights, weekends and holidays.
• Noise level can range from minimal to intense.

Minimum Qualifications

• High school diploma (or equivalent combination of education and experience combined).
• Must be 18 years of age or older.
• Must be able to pass a drug screen, background check, and obtain a key gaming license.
• Must be able to obtain liquor license.

Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer.

Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer.

Benefits for full time team members:

• Employer paid Medical with Blue Cross and Blue Shield
• Employer paid Dental with Delta Dental of Oklahoma
• Employer paid Vision with VSP
• Paid Time Off
• Employer paid Life Insurance
• 401(k) Retirement Plan with Employer Matching