FastLane Convenience Store Relief Manager (Pike/Marion/ Audrain County)

Priority Dispatch Corp.; Hannibal (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Relief Store Manager to oversee operations and ensure maximum sales and profitability. This dynamic role involves managing customer service standards, inventory control, and expense management while providing essential coverage across multiple locations. The ideal candidate will have a strong leadership presence, a customer-focused mindset, and the ability to adapt to changing environments. Join a forward-thinking company that values ethical conduct and performance management, and make a significant impact on the team's success.

Qualifications

• Minimum of 2 years experience in retail, restaurant, grocery, or service industry.
• Ability to foster and maintain a customer-focused culture.

Responsibilities

• Provide manager coverage at any FastLane Convenience Store as needed.
• Ensure compliance with all policies and procedures through audits.
• Train and develop store management and staff in all aspects of the business.

Skills

Financial Management

Customer/Client Focus

Leadership

Communication Proficiency

Education

2+ years experience in retail or service industry

Job description

Job Details

Job Location: 006 FL James Road Hannibal MO - Hannibal, MO

Salary Range: Undisclosed

Description

The Relief Store Manager is responsible for acting as the store manager as needed to cover PTO and other absences. They establish and maintain customer service standards, oversee store operations, and ensure maximum sales and profitability through merchandise management, inventory control, expense management, human resources, and operating costs. Additionally, they support the Store Manager in daily procedures.

Duties & Responsibilities

1. Provide manager coverage at any FastLane Convenience Store on an as-needed basis.
2. Work at multiple FastLane locations as required.
3. Perform functions of all convenience store positions to support the Store Manager (cashier, deli, assistant manager, etc.).
4. Ensure appropriate merchandise levels, presentation, signage, and assortment in all departments; maintain an adequately stocked selling floor.
5. Ensure compliance with all policies and procedures through management meetings, store walk-throughs, and audits.
6. Maintain a proper product mix to promote sales growth.
7. Achieve and maintain a store inspection grade of at least 85% on the store image evaluation.
8. Comply with all city, county, and state liquor regulations.
9. Accurately record sales, invoices, markups, markdowns, merchandise usage, voids, and write-offs within guidelines.
10. Prepare and deliver daily bank deposits promptly.
11. Train and develop store management and staff in all aspects of the business.
12. Adapt to changing work environments and personnel.
13. Project a positive image of the company and store at all times.
14. Compare prices, report results, and adjust pricing accordingly.
15. Work collaboratively with team members to achieve goals.
16. Analyze business trends and develop plans to maximize sales and meet goals.
17. Evaluate performance issues and actively recruit management candidates.
18. Follow all company policies and ensure staff compliance.
19. Schedule shifts, assign workers, and ensure coverage.
20. Prepare daily shift reports and input data into the system.
21. Control shrinkage, expenses, and payroll.
22. Review trends and implement changes to meet objectives.
23. Report cash over/shortages exceeding $35 immediately to the Area Manager.
24. Ensure proper sale and accounting of money orders.
25. Provide outstanding guest service, including greeting, product knowledge, and maintaining high standards.
26. Perform other duties as assigned.

Qualifications

Knowledge, Skills, & Abilities

• Financial Management
• Ethical Conduct
• Customer/Client Focus
• Learning Orientation
• Performance Management
• Leadership
• Communication Proficiency

Experience, Education, & Training

• Minimum of 2 years experience in retail, restaurant, grocery, or service industry.
• Ability to foster and maintain a customer-focused culture.