Fast-Track Shift Leader: Restaurant Team Member

City Barbeque; Blue Ash (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bi-weekly pay

Daily pay options

Up to $2,400/year in free BBQ

25% discount when off the clock

Free uniforms and slip-resistant shoes

401(k) match up to 4%

Annual scholarship opportunity (up to

Job summary

City Barbeque in the United States is seeking a teammate with strong customer service and leadership potential to move into a Shift Leader role within 60-90 days, based on meeting criteria. The role emphasizes shift supervision, ensuring great service and product quality, and leading the team by example in line with our values and culture.

You'll train across Front of House and Back of House stations, maintain attendance, manage store flow, and support opening/closing duties and cash handling.

Qualifications

• Customer service experience in a restaurant environment (2-3 years).
• Leadership, supervisory or management experience in a restaurant (1-2 years).
• Act with integrity and honesty.
• Exercise situational leadership successfully.
• Resolve conflict professionally.
• Demonstrate effective oral communication skills.
• Collaborate with others well.
• Effectively build teams.
• Lead with positivity and appreciation.

Responsibilities

• Maintain regular attendance and punctuality and supervise shift teammates.
• Deliver backyard hospitality service, anticipate needs and support store flow.
• Delegate tasks to maintain the City Barbeque experience for guests.
• Keep calm during peak times to ensure operations meet standards.
• Organize opening/closing duties and ensure food safety and clean stations.
• Follow cash handling and register policies and maintain security.
• Train new teammates and provide constructive feedback on shifts.
• Communicate with the General Manager about performance and goals.
• Create a positive learning environment with clear, timely coaching.

Skills

Customer service

Leadership

Communication

Team collaboration

Situational leadership

Job description

City Barbeque in the United States is seeking a teammate with strong customer service and leadership potential to move into a Shift Leader role within 60-90 days, based on meeting criteria. The role emphasizes shift supervision, ensuring great service and product quality, and leading the team by example in line with our values and culture.

You'll train across Front of House and Back of House stations, maintain attendance, manage store flow, and support opening/closing duties and cash handling.