Fast-Paced Warehouse Associate, Customer-Focused

Floor & Decor; Florence (KY); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical/Dental/Vision/Life Insurance

Job summary

Floor & Decor is seeking a Warehouse Associate in Florence, KY. This role supports order fulfillment, replenishment, and customer assistance from the sales floor to the customer vehicle.

Expect a safety-driven, fast-paced environment with a mix of full-time and part-time shifts and forklift usage. The position emphasizes teamwork, reliability, and strong customer service, with a base pay from $15 per hour and higher starting pay based on experience.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Demonstrate and understand compliance of the company’s safety processes.
• Work in a fast pace environment with accuracy.
• Provide above and beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly and enthusiastic

Entrepreneurial

A team player

Customer service orientated

Honest and accountable

Good communication

Job description

Floor & Decor is seeking a Warehouse Associate in Florence, KY. This role supports order fulfillment, replenishment, and customer assistance from the sales floor to the customer vehicle.

Expect a safety-driven, fast-paced environment with a mix of full-time and part-time shifts and forklift usage. The position emphasizes teamwork, reliability, and strong customer service, with a base pay from $15 per hour and higher starting pay based on experience.