Fast-Paced Restaurant Shift Lead — Team Coach & Ops

burgerking; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Chicago is seeking a motivated team member to join our fast-paced franchise. As a shift supervisor, you will lead and train staff, ensure accurate order taking, and resolve customer concerns while maintaining high service standards.

You will also handle inventory, manage cash at shift changes, and work in a dynamic environment with emphasis on teamwork and reliability. This role offers growth opportunities within a thriving franchise.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to train and motivate team members.
• Strong written, verbal and math skills.

Responsibilities

• Supervises, trains, motivates and leads employees to deliver enthusiastic customer service.
• Ensures orders are taken promptly, accurately and courteously.
• Resolves customer concerns and maintains a positive dining experience.
• Takes inventory to determine stock needs and prevent shortages.
• Counts cash at shift changes and closing to manage shortages or overages.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Burger King in Chicago is seeking a motivated team member to join our fast-paced franchise. As a shift supervisor, you will lead and train staff, ensure accurate order taking, and resolve customer concerns while maintaining high service standards.

You will also handle inventory, manage cash at shift changes, and work in a dynamic environment with emphasis on teamwork and reliability. This role offers growth opportunities within a thriving franchise.