Fast-Paced Guest Service Crew Member

Dunkin' Donuts; City of Rochester (NY); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

Dunkin' Donuts in Rochester, NY is seeking a Restaurant Team Member to assist in food and beverage preparation, follow brand standards, and maintain a clean, safe workspace while delivering fast and friendly service.

In this role you will take orders, answer guest questions, stock the station, and work with the team to meet speed-of-service goals and guest satisfaction. No prior experience required; training provided.

Qualifications

• No formal education is required.
• Guest-focused service is essential.
• Ability to stand for long periods and lift light objects.

Responsabilités

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the menu and promotions and answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders to guests.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Connaissances

Team player

Customer service

Fast-paced

Willingness to learn

Description du poste

Dunkin' Donuts in Rochester, NY is seeking a Restaurant Team Member to assist in food and beverage preparation, follow brand standards, and maintain a clean, safe workspace while delivering fast and friendly service.

In this role you will take orders, answer guest questions, stock the station, and work with the team to meet speed-of-service goals and guest satisfaction. No prior experience required; training provided.