FAST FOOD SHIFT LEAD (FULL TIME)

Compass Group USA; Highland Heights (KY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Instapay via One @Work

Health & wellness programs

Discount marketplace

Pet insurance

Job summary

Compass Group USA at Northern Kentucky University in Highland Heights, KY is hiring a full-time FAST FOOD SHIFT LEAD to supervise dining staff, ensure safe food handling, and deliver high-quality guest service. The role operates at 100 Nunn Drive with a Monday–Friday schedule; hours may vary by business needs.

Applicants should have prior food service experience. The position offers $14.00–$16.00 per hour, with benefits, Instapay via One @Work, and opportunities for growth within the campus team.

Qualifications

• Prior food service experience is required.

Responsibilities

• Supervise staff and ensure proper assembly and service of foods.
• Ensure sanitation and safety standards (HACCP/OSHA) are followed.
• Train employees and coordinate schedules to promote efficiency.
• Respond to customer complaints and maintain high service quality.
• Plan menus and oversee timely meal service.
• Maintain sanitation schedules for kitchen and dining areas.

Skills

Food service experience

Customer service

Staff supervision

Job description

Location: Northern Kentucky University

• We are hiring immediately for a full timeFAST FOOD SHIFT LEAD position.


• Address: 100 Nunn Drive, Highland Heights, KY 41099.Note: online applications accepted only.


• Schedule: Full time schedule; Monday through Friday, hours may vary, based on business needs. More details upon interview.


• Requirement: Prior food service experience is required.


• Pay Range: $14.00 per hour to$16.00per hour.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Job Summary

Summary: Responsible for the supervision of staff. Ensures proper assembly and service of foods; sanitation and safety of service, and utility areas of the kitchen. Ensures safe and efficient uses of resources. Essential Duties and Responsibilities:

• Provides quality customer service to by providing one on one attention to the detail.


• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control.


• Helps plan menus.


• Ensures timely, efficient meal service; supervises serving of meals.


• Responds to customer complaints in person at the time of the complaint and via email for electronically received complaints.


• Trains employees; assigns and coordinates employees; works to promote efficiency and excellence in food and service.


• Determines work procedures and prepares work schedules; expedites work flow.


• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.


• Contributes to the team; exhibits professionalism with customers, fellow employees and others.


• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full‑time and part‑time associates are eligible for the following benefits:

• Opportunities for Training and Development


• Retirement Plan


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identity Theft Protection


• Pet Insurance


• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full‑time positions also offer the following benefits to associates:

• Medical


• Dental


• Vision


• Life Insurance/AD


• Disability Insurance


• Commuter Benefits


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year‑round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.