Fashion Sales & Customer Experience Specialist

Soma; Franklin (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Soma store in Franklin, TN is looking for a Sales Associate to welcome customers in a hospitality-driven environment and build genuine connections. You will share product knowledge and provide personalized service to create a seamless omnichannel experience.

The role emphasizes teamwork, flexibility, and the ability to learn new processes while meeting personal goals and supporting store growth at Store 5074-Cool Springs Galleria.

Qualifications

• Passion for brand, fashion, and empowering confidence.
• Flexible availability including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Age requirements vary by state: 16+ or 18+ as applicable.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Interpersonal communication

Team player

Flexible availability

Learning agility

Brand passion

Job description

Soma store in Franklin, TN is looking for a Sales Associate to welcome customers in a hospitality-driven environment and build genuine connections. You will share product knowledge and provide personalized service to create a seamless omnichannel experience.

The role emphasizes teamwork, flexibility, and the ability to learn new processes while meeting personal goals and supporting store growth at Store 5074-Cool Springs Galleria.