Fashion Sales & Clienteling Pro

Talbots; Livonia (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discount on Talbots products

Job summary

Talbots in Livonia, MI is seeking a retail associate to deliver exceptional customer service, build relationships, and drive sales in a fast-paced environment. You will use fashion knowledge to create outfits, assist the management team, and participate in service initiatives to enhance the customer experience.

The role requires strong communication, teamwork, and reliability, with open availability for 15 to 20 hours per week, including evenings and weekends.

Qualifications

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a team member.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery

Skills

Selling competence

Styling expertise

Love of fashion

Verbal communication

Organizational skills

Multi-tasking

Team player

Ability to lift 40 lbs

Open availability 15-20 hrs

Job description

Talbots in Livonia, MI is seeking a retail associate to deliver exceptional customer service, build relationships, and drive sales in a fast-paced environment. You will use fashion knowledge to create outfits, assist the management team, and participate in service initiatives to enhance the customer experience.

The role requires strong communication, teamwork, and reliability, with open availability for 15 to 20 hours per week, including evenings and weekends.