Fashion Sales Associate — Elevate Customer Experience

Colonial Group; St. Matthews (KY); On-site; USD 18,000 - 22,000; Full time

Job summary

Colonial Group in St. Matthews, KY is seeking a Sales Associate to deliver outstanding customer service and share a love of fashion with shoppers. You will engage customers, promote our selling strategy, and help create an amazing shopping experience.

The role requires flexible availability, including evenings and weekends, to support store needs. You will contribute to a positive store environment and represent the company values in every interaction.

Qualifications

• Engaging with customers to provide great service.
• Ability to meet new people and build rapport.
• Helping customers feel confident about their personal style and choices.

Responsibilities

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Show understanding of customer’s personal style when offering fashion advice.
• Inspire customers with your product knowledge to cater to their needs.
• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
• Complete assigned duties such as floor sets, stocking, and ringing up customers.
• Maintain a positive, professional team environment for customers and colleagues.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Customer service

People skills

Fashion sense

Job description

Colonial Group in St. Matthews, KY is seeking a Sales Associate to deliver outstanding customer service and share a love of fashion with shoppers. You will engage customers, promote our selling strategy, and help create an amazing shopping experience.

The role requires flexible availability, including evenings and weekends, to support store needs. You will contribute to a positive store environment and represent the company values in every interaction.