Fashion Sales Associate — Elevate Customer Experience

FashionUnited; Mason (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay & bonuses

60% employee discount on J.Crew brands

Lifestyle product discounts

401(k) with company match

Job summary

J.Crew Group (JCG) is seeking a Sales Associate to deliver an authentic, brand-aligned customer experience on the shop floor. You will help customers find outfits, work with teammates, and support store operations while representing our inclusive, fashion-forward culture.

This role requires 18+ years old, enthusiasm for fashion trends, and flexible scheduling including nights, weekends, and holidays. Expect competitive pay with bonus potential and employee discounts across J.Crew brands.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

J.Crew Group (JCG) is seeking a Sales Associate to deliver an authentic, brand-aligned customer experience on the shop floor. You will help customers find outfits, work with teammates, and support store operations while representing our inclusive, fashion-forward culture.

This role requires 18+ years old, enthusiasm for fashion trends, and flexible scheduling including nights, weekends, and holidays. Expect competitive pay with bonus potential and employee discounts across J.Crew brands.