Fashion Sales Associate — Elevate Customer Experience

Madewell; Durham (NC); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Discounts on products

Bonus programs

401(k) plan with company matching

Job summary

Madewell in Durham, NC is seeking a Sales Associate who embodies the brand with personal style and warmth. You will help customers discover their look, delivering a welcoming shopping experience on the sales floor, and collaborating with teammates to drive business success.

The role emphasizes a seamless customer journey, inclusivity, and staying current with fashion trends. Must be available to work nights, weekends, and holidays; ability to lift up to 40 pounds; and a passion for exceptional

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Innovate and champion new ideas while navigating uncertainty.
• Schedule flexibility including nights, weekends and holidays.
• Able to bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product tasks assigned by management while aligning with brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales experience

Teamwork

Flexibility scheduling

Problem-solving

Stamina/physical ability

Job description

Madewell in Durham, NC is seeking a Sales Associate who embodies the brand with personal style and warmth. You will help customers discover their look, delivering a welcoming shopping experience on the sales floor, and collaborating with teammates to drive business success.

The role emphasizes a seamless customer journey, inclusivity, and staying current with fashion trends. Must be available to work nights, weekends, and holidays; ability to lift up to 40 pounds; and a passion for exceptional