Fashion Sales Associate — Elevate Customer Experience

knitwellgroup; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact programs

Job summary

WHBM in Charlotte, NC is seeking a Sales Associate to welcome customers with a hospitality-driven mindset and deliver personalized service. You will share product knowledge, build authentic connections, and contribute to a seamless omnichannel experience using available tools.

The role requires flexible availability, strong communication, and a team-oriented attitude. You will participate in merchandising, inventory, and store presentation while upholding brand standards and a positive work

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Age requirements vary by state: 18+ in most states; 16+ in listed states.
• Strong customer service and communication skills.
• Ability to learn new processes and tools quickly.
• Team player with ownership and initiative.
• Passion for fashion and empowering confidence.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand needs and provide service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and organization.
• Maintain a visually inspiring store environment following brand standards.
• Foster a positive work environment through teamwork and collaboration.

Skills

Interpersonal skills

Communication skills

Team player

Ownership & initiative

Learning agility

Tools

POS system

Job description

WHBM in Charlotte, NC is seeking a Sales Associate to welcome customers with a hospitality-driven mindset and deliver personalized service. You will share product knowledge, build authentic connections, and contribute to a seamless omnichannel experience using available tools.

The role requires flexible availability, strong communication, and a team-oriented attitude. You will participate in merchandising, inventory, and store presentation while upholding brand standards and a positive work