Fashion Sales Associate: Craft Customer Moments

knitwellgroup; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

WHBM is seeking a Sales Associate for Store 3644-Charlotte Premium Outlets-WHBM-Charlotte, NC 28217. You will welcome customers with hospitality, share product knowledge, and provide personalized service to build strong connections.

The role requires a passion for fashion, flexible availability (nights, weekends, holidays), and a team-oriented mindset. You will help with merchandising and store upkeep while delivering a positive customer experience.

Qualifications

• Passion for our brand, fashion, and empowering confidence.
• Flexible availability — including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Must be at least 16 years old for certain states; at least 18 for all others.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to store performance by meeting personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Communication

Teamwork

Flexibility

Learning tools

Ownership

Interpersonal skills

Job description

WHBM is seeking a Sales Associate for Store 3644-Charlotte Premium Outlets-WHBM-Charlotte, NC 28217. You will welcome customers with hospitality, share product knowledge, and provide personalized service to build strong connections.

The role requires a passion for fashion, flexible availability (nights, weekends, holidays), and a team-oriented mindset. You will help with merchandising and store upkeep while delivering a positive customer experience.