Fashion Sales Associate — Elevate Customer Experience

White House Black Market; Brighton (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

White House Black Market is seeking a Sales Associate in Brighton, MI to deliver a customer-centered experience and build genuine connections. You will guide customers with product knowledge, participate in omnichannel service, and support merchandising and store organization.

The role requires flexibility for nights, weekends, and holidays and a passion for fashion. Join a team that values hospitality, teamwork, and a visually inspiring in-store environment.

Qualifications

• Strong customer service mindset and ability to connect with customers.
• Ability to learn new processes and tools quickly.
• Flexible availability including nights, weekends, and holidays.
• Experience in retail or customer service is a plus.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Engage with customers to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain an inspiring store environment aligned with brand standards.
• Collaborate with teammates to support store performance.

Skills

Customer service

Communication

Team player

Learning agility

Flexibility

Availability

POS familiarity

Tools

POS system

Job description

White House Black Market is seeking a Sales Associate in Brighton, MI to deliver a customer-centered experience and build genuine connections. You will guide customers with product knowledge, participate in omnichannel service, and support merchandising and store organization.

The role requires flexibility for nights, weekends, and holidays and a passion for fashion. Join a team that values hospitality, teamwork, and a visually inspiring in-store environment.