Fashion Sales Associate — Customer Experience & Style

WHBM Outlet; Howell (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community impact

Job summary

WHBM Outlet in Howell, MI is seeking a personable Sales Associate to welcome customers and deliver tailored, friendly service. You will leverage product knowledge to meet needs and drive sales while creating a seamless omnichannel experience for shoppers.

The role emphasizes hospitality, teamwork, and a proactive approach to merchandising and store upkeep, with flexible scheduling including weekends and holidays. 18+ in most states is common. 50-pound lifts and physical tasks are required.

Qualifications

• Customer-centered service and hospitality mindset.
• Ability to engage customers with authentic conversations to assess needs.
• Educate customers on brand loyalty programs and benefits.
• Support merchandising, inventory replenishment, and store organization.
• Maintain a visually appealing store environment aligned with brand standards.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Assist with merchandising, inventory replenishment, and store organization.

Skills

Customer service

Hospitality

Product knowledge

Teamwork

Communication

Tools

POS system

Job description

WHBM Outlet in Howell, MI is seeking a personable Sales Associate to welcome customers and deliver tailored, friendly service. You will leverage product knowledge to meet needs and drive sales while creating a seamless omnichannel experience for shoppers.

The role emphasizes hospitality, teamwork, and a proactive approach to merchandising and store upkeep, with flexible scheduling including weekends and holidays. 18+ in most states is common. 50-pound lifts and physical tasks are required.