Fashion Sales Associate — Customer Experience Pro

White House | Black Market, Inc.; Nashville (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development & advancement

Community philanthropic partnerships

Job summary

White House | Black Market, Inc. in Nashville, TN is seeking a Sales Associate to welcome customers and deliver personalized service in a store that emphasizes hospitality and connection. You will learn products, engage customers, and contribute to a seamless shopping experience across channels.

The role requires strong interpersonal skills, flexibility for evenings/weekends/holidays, and the ability to move and lift merchandise while supporting merchandising and inventory tasks.

Qualifications

• Excellent customer service and communication skills.
• Flexible availability including nights, weekends and holidays.
• Team player with ownership and initiative.
• Able to learn new processes and tools quickly.
• Ability to bend, reach, and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Support store performance by meeting personal goals.
• Assist merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment aligned with brand standards.
• Foster a positive work environment through teamwork.

Skills

Customer service

Communication

Teamwork

Sales skills

Adaptability

Tools

POS system

Job description

White House | Black Market, Inc. in Nashville, TN is seeking a Sales Associate to welcome customers and deliver personalized service in a store that emphasizes hospitality and connection. You will learn products, engage customers, and contribute to a seamless shopping experience across channels.

The role requires strong interpersonal skills, flexibility for evenings/weekends/holidays, and the ability to move and lift merchandise while supporting merchandising and inventory tasks.