Fashion Sales Associate — Customer Experience Champion

J.Crew Factory; West (MS); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

401(k) plan with company matching

Job summary

J.Crew Factory is seeking a Sales Associate to bring the brand to life on the sales floor with personal style and enthusiasm. You will help customers find looks that fit their needs and collaborate with teammates to drive business results.

You will deliver a seamless, welcoming experience, stay current with fashion trends, support scheduling needs including nights and weekends, and contribute to a positive, inclusive store culture.

Qualifications

• At least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while completing tasks.
• Innovate and champion new ideas while navigating uncertainty with strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales while meeting or exceeding selling and service expectations.
• Assist in store tasks and operations as directed by management.
• Share customer feedback and insights with the management team.

Skills

Teamwork

Flexibility

Customer service

Problem solving

Scheduling availability

Job description

J.Crew Factory is seeking a Sales Associate to bring the brand to life on the sales floor with personal style and enthusiasm. You will help customers find looks that fit their needs and collaborate with teammates to drive business results.

You will deliver a seamless, welcoming experience, stay current with fashion trends, support scheduling needs including nights and weekends, and contribute to a positive, inclusive store culture.