Fashion Sales Associate - Commission & Flexible Schedule

Nordstrom; Walnut Creek (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Medical/Vision/Dental

Job summary

Nordstrom in Walnut Creek, CA seeks a motivated Sales Associate to deliver exceptional customer service, build relationships, and meet sales goals in a fast-paced, fashion-forward environment. You will advise on fit and trends, maintain department readiness, and use in-store and digital tools to grow your personal customer base.

The role offers flexible hours, opportunities for commission, and comprehensive benefits.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)

Job description

Nordstrom in Walnut Creek, CA seeks a motivated Sales Associate to deliver exceptional customer service, build relationships, and meet sales goals in a fast-paced, fashion-forward environment. You will advise on fit and trends, maintain department readiness, and use in-store and digital tools to grow your personal customer base.

The role offers flexible hours, opportunities for commission, and comprehensive benefits.