Fashion Retail Sales & Service Associate

DTLR, Inc.; Erie (Erie County); On-site; USD 16,531 - 22,041; Full time

Job summary

DTLR, Inc. in Erie, PA is seeking a Full-Time Associate to support store operations, drive sales, merchandise, and deliver outstanding customer service. You will work with management to maintain a professional, friendly shopping environment and help customers choose products that fit their needs.

The role requires basic retail experience, high school diploma, and open availability. You will assist with shipments, pricing, loss prevention, and provide leadership when needed.

Qualifications

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Responsibilities

• Build customer relationships with professional, courteous service and assist customers to find products.
• Display fashion knowledge, sell merchandise, and maintain store standards.
• Assist with shipments, merchandising, restocking, and pricing.
• Support loss prevention efforts and maintain safety and standards.
• Balance cash handling and report discrepancies with management.
• Maintain a neat, organized sales environment and assist in training staff.
• Work 35–40 hours per week in a fast-paced retail setting.

Skills

Customer service

Leadership

Teamwork

Open availability

Retail knowledge

Education

High school diploma or equivalent

Job description

DTLR, Inc. in Erie, PA is seeking a Full-Time Associate to support store operations, drive sales, merchandise, and deliver outstanding customer service. You will work with management to maintain a professional, friendly shopping environment and help customers choose products that fit their needs.

The role requires basic retail experience, high school diploma, and open availability. You will assist with shipments, pricing, loss prevention, and provide leadership when needed.