Fashion Retail: Customer Experience Lead

Fossil; BLOOMINGTON (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil is seeking a Sales Associate to deliver a Radical Customer Experience in Bloomington. You will align daily tasks with business goals while supporting a collaborative team that values authenticity and grit. Your role includes building brand loyalty and ensuring exceptional service across all customer interactions.

We look for 1-2 years in retail, strong communication, and a professional demeanor. The position offers opportunities for growth, employee discounts, and comprehensive benefits

Qualifications

• 1-2 years of retail experience
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with ability to adapt and flex
• Able to adjust and customize according to the needs of the business
• Bachelor’s degree preferred

Responsibilities

• Provide a Radical Customer Experience.
• Align daily work with business needs to achieve sales goals.
• Create a positive environment for those around you and support the team.
• Assist customers in selecting products and sharing brand story to build loyalty.

Skills

Retail experience

Customer experience

Professionalism

Team leadership

Brand loyalty

Communication

Collaboration

Learning agility

Adaptability

Business needs alignment

Education

Bachelor's degree

Job description

Fossil is seeking a Sales Associate to deliver a Radical Customer Experience in Bloomington. You will align daily tasks with business goals while supporting a collaborative team that values authenticity and grit. Your role includes building brand loyalty and ensuring exceptional service across all customer interactions.

We look for 1-2 years in retail, strong communication, and a professional demeanor. The position offers opportunities for growth, employee discounts, and comprehensive benefits