Fashion Retail Associate – Customer Experience

Fossil Group; Potomac Mills (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Benefits

PTO

Growth

Product discounts

Job summary

Fossil Group is seeking a Sales Associate to deliver a Radical Customer Experience across our fashion retail stores. You’ll align daily actions with store goals and help create a welcoming environment for every guest.

With 1–2 years of retail experience and a passion for fashion, you’ll build brand loyalty, communicate clearly, and adapt to changing needs. Bachelor’s degree is preferred. We offer comprehensive benefits, paid time off, growth opportunities, and employee product discounts.

Qualifications

• 1–2 years of retail experience, preferably in fashion retail.
• Strong customer service mindset with the ability to build brand loyalty.
• Excellent written, verbal, and presentation skills and ability to adapt.

Responsibilities

• Deliver a Radical Customer Experience and align actions with store goals.
• Contribute to a positive, collaborative environment for guests and colleagues.
• Support sales objectives and drive successful achievement of targets.
• Uphold Fossil values and present a professional, brand-aligned image.

Skills

Retail experience

Customer service

Brand loyalty

Communication skills

Teamwork

Adaptability

Education

Bachelor's degree preferred

Job description

Fossil Group is seeking a Sales Associate to deliver a Radical Customer Experience across our fashion retail stores. You’ll align daily actions with store goals and help create a welcoming environment for every guest.

With 1–2 years of retail experience and a passion for fashion, you’ll build brand loyalty, communicate clearly, and adapt to changing needs. Bachelor’s degree is preferred. We offer comprehensive benefits, paid time off, growth opportunities, and employee product discounts.