Fashion Retail Associate — Customer Experience Pro

R555US DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 26,000 - 34,000; Full time

Job summary

DTLR, Inc. in Philadelphia is seeking a Full-Time Associate to support store operations, drive sales, and provide outstanding customer service.

You will assist with merchandising, shipments, pricing, and loss prevention while maintaining a professional and friendly store environment. The role requires high school level education or equivalent, excellent English communication, and a willingness to work across multiple stores.

Qualifications

• Strong English communication with customers and teammates.
• Demonstrated leadership and ability to work with minimal supervision.
• Open availability to meet store needs, including evenings and weekends.
• Basic fashion sense and knowledge of trends to assist customers.
• Proven ability to work in a team and handle responsibilities.
• Willing to work across multiple stores in the assigned district.

Responsibilities

• Assist store management with daily operations and customer service to drive sales.
• Provide knowledgeable product assistance and build relationships with customers.
• Help with shipments, merchandising, restocking, and pricing.
• Enforce company policies, loss prevention, and POS procedures.
• Maintain a clean, organized sales floor and attentive store environment.
• Support training of other employees in suggestive selling and merchandising.

Skills

English communication

Leadership

Open availability

Fashion knowledge

Team player

Multi-store availability

Education

High school diploma or equivalent

Job description

DTLR, Inc. in Philadelphia is seeking a Full-Time Associate to support store operations, drive sales, and provide outstanding customer service.

You will assist with merchandising, shipments, pricing, and loss prevention while maintaining a professional and friendly store environment. The role requires high school level education or equivalent, excellent English communication, and a willingness to work across multiple stores.