Fashion Retail Associate – Customer Experience

ZARA; Greenwich (CT); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

25% discount

Internal promotion programs

Zusammenfassung

Zara in Greenwich, CT is hiring a Retail Sales Associate to support customers across the sales floor, checkout, and stock room. You will greet shoppers, assist with product questions, and help maintain store presentation.

This role requires friendly, proactive team players with strong communication and a passion for fashion. The position offers hourly pay, employee discounts, and growth opportunities within the brand.

Qualifikationen

• Strong communication skills and ability to work in a team.
• Passion for fashion and customer service mindset.
• Customer orientation and proactive attitude.
• Wamiliarity with store devices (cash register, stock devices) is a plus.

Aufgaben

• Welcomes the customer and directs traffic to either self checkout or standard register.
• Keep the flow of customers at the checkout.
• Know all the cash operations and processes to support the customer at the time of purchase.
• Ensure the use of all registers in a balanced way, ensuring a good shopping experience.
• Stay up to date on the newest product in store.
• Know the store layout, distribution and sections.
• Know devices in the store and manage the applications (ITX Stock).
• Offer good customer service by catering to customers’ needs.
• Know and execute operations at checkout, fitting room, size collection point.
• Maintain an orderly workspace.
• Know location of all products.
• Ensure proper and quick replacement.
• Collaborate to achieve store sales goals.
• Communicate effectively with peers and managers.
• Comply with occupational health and safety regulations.
• Support stockroom organization based on KPIs to optimize productivity.
• Assist with inventory management and product flow.
• Execute replenishment of shop floor for customer experience.
• Communicate with supervisor and team on omnichannel processes.

Kenntnisse

Customer service

Teamwork

Communication

Tools

ITX Stock

PDA

iPOD

Jobbeschreibung

Zara in Greenwich, CT is hiring a Retail Sales Associate to support customers across the sales floor, checkout, and stock room. You will greet shoppers, assist with product questions, and help maintain store presentation.

This role requires friendly, proactive team players with strong communication and a passion for fashion. The position offers hourly pay, employee discounts, and growth opportunities within the brand.