Fashion Retail Assistant Manager — Lead Sales & Service

Centric Brands Inc.; California; On-site; USD 24,796 - 35,817; Full time

Job summary

Centric Brands Inc. is hiring an Assistant Manager at the Woodbury Commons Outlet in New York. The role involves motivating the sales team, supporting store goals, and maintaining high standards of customer service.

The ideal candidate will have over 4 years of retail experience and at least 2 years of managerial experience in a customer-focused environment. A competitive salary range of $18.00 - $26.00 per hour is available based on experience.

Qualifications

• 4+ years retail experience required.
• 2+ years of managerial experience required.
• Proven ability to analyze selling reports to drive sales.

Responsibilities

• Motivate the sales team to exceed individual sales goals.
• Support the Store Manager in achieving store goals.
• Maintain high energy and coach associates on sales standards.

Skills

Retail experience

Managerial experience

Analytical skills

Interpersonal skills

Communication skills

Time management skills

Interest in fashion

Tools

Outlook

Excel

Word

Job description

About Us

Specific Responsibilities Would Include

Founded in 2001 by Creative Director Joe Dahan, Los Angeles-based Joe's Jeans has redefined everyday style with its inherently LA sensibility, distinctive point of view, and revolutionary fit-first approach to denim. With an emphasis on offering the perfect fit for every body, Joe’s incorporates the very latest in technology to offer jeans and apparel that not only look good but also feel good.

In 2024, internationally known stylist Dani Michelle was named creative director for Joe’s. Known for her feminine yet edgy style and global fanbase, Michelle’s client roster includes top-tier celebrities, and she has been featured in various major publications. Her natural passion for denim brings a uniquely creative perspective and influence to Joe’s.

Today Joe’s continues to lead the market in fit-forward, on-trend denim and apparel. Known for its premium quality, innovative fabrics and sophisticated fits, Joe’s creates comfortable, authentic denim made to move with you and everyday essentials that feel effortlessly polished, season after season.

Joe’s Jeans currently has an exciting opportunity available to join our team at the Woodbury Commons Outlet in New York, as an Assistant Manager. The Assistant Manager is responsible for partnering with the Store Manager to lead and motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers through exemplary customer service. Specific responsibilities of the Assistant Manager position include but are not limited to:

• Contribute to the success of the store by consistently motivating sales team to ensure they are achieving or exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company.
• Support the Store Manager in the achievement of total store goals and KPIs as determined by the Company.
• Create a customer service focused and sales driven environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.
• Demonstrate sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards.
• Develop a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation.

• Partner with the Store Manager to develop and train internal talent.
• Comply with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management.
• Perform all store operations procedures, open/closing procedures, daily POS transactions,
• Ensure sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping
• Demonstrate high degree of professionalism in communication and teamwork with clients, peers, management team and corporate partners.

Our Best Fit Candidate Would Have

• 4+ years retail experience required.
• 2+ year of managerial experience in a customer service focused retail environment required.
• Proven ability to analyze selling reports, identify business trends and react quickly to the needs of the business in order to drive sales results.
• Effective management, interpersonal and communication skills.
• Strong analytical and problem solving skills.
• Strong computer skills- proficient in Outlook, Excel and Word.
• Excellent communication and presentation skills, both written and verbal.
• Excellent time management skills.
• Interest in fashion and trend awareness.
• Available to work five full days a week
• Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

Salary Range: $18.00-$26.00

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.

Centric Brands Inc. is an Equal Opportunity Employer.

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