Seasonal Store Support — Flexible Hours & Perks

Nordstrom, Inc.; Madera (CA); Hybrid; USD 29,000 - 30,000; Full time

Job summary

Nordstrom, Inc. is seeking a Store Support role focused on delivering exceptional customer service in a fashion-forward retail environment. This position involves assisting customers at checkout, handling sales and returns, and supporting various store operations to keep the department “runway ready.”

Ideal candidates communicate well, multi-task effectively, and stay informed about fashion trends to help customers with purchase decisions while contributing to a positive team atmosphere.

Qualifications

• Excellent communication and interpersonal skills.
• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.
• Proficiency with computers and an interest in learning new computer applications.
• Strong organization and follow-through.
• A knack for problem solving.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service.
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion.
• Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor.
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary.
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program.
• Flexible to support other areas of the store including order fulfillment and order pick-up.

Job description

Nordstrom, Inc. is seeking a Store Support role focused on delivering exceptional customer service in a fashion-forward retail environment. This position involves assisting customers at checkout, handling sales and returns, and supporting various store operations to keep the department “runway ready.”

Ideal candidates communicate well, multi-task effectively, and stay informed about fashion trends to help customers with purchase decisions while contributing to a positive team atmosphere.