Fashion-Forward Sales Associate | Elevate Customer Style

Madewell; Boston (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay and bonus programs

Employee discount (60% on Madewell/J.C

Discounts on related brands

401(k) with company matching

Job summary

Madewell Sales Associate role in the United States focuses on delivering a welcoming, brand-forward customer experience and helping shoppers discover their look on the sales floor.

You will collaborate with team members and managers to drive business, uphold brand values, and stay attuned to current fashion trends while supporting scheduling flexibility, including nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Team collaboration

Fashion awareness

Flexibility

Problem solving

Job description

Madewell Sales Associate role in the United States focuses on delivering a welcoming, brand-forward customer experience and helping shoppers discover their look on the sales floor.

You will collaborate with team members and managers to drive business, uphold brand values, and stay attuned to current fashion trends while supporting scheduling flexibility, including nights, weekends, and holidays.