Fashion-Forward Retail Sales Associate: Customer Experience

R555US DTLR, Inc.; Ferndale (MI); On-site; USD 26,000 - 40,000; Full time

Job summary

DTLR, Inc. seeks a Full-Time Associate in Ferndale, MI to support store operations, drive sales, and deliver exceptional customer experiences. You will assist with merchandising, pricing, and inventory control while upholding company standards in a fast-paced retail setting.

The role emphasizes professional conduct, teamwork, and flexibility across multiple shifts to meet store needs; prior retail/customer service experience is preferred.

Qualifications

• Requires clear communication in English with customers and staff.
• Demonstrates leadership and the ability to work with minimal supervision.
• Able to take charge when needed and work as part of a team.
• Open availability to meet customer demand and store needs.
• Basic fashion and trend knowledge to assist customers.

Responsibilities

• Provide excellent customer service and assist customers in selecting products.
• Assist with shipments, merchandising, restocking, and pricing.
• Support loss prevention and security procedures to minimize shrink.
• Maintain a neat and organized sales environment and follow store policies.
• Assist Store Manager with daily operational tasks and training of staff.

Skills

English proficiency

Leadership

Teamwork

Availability

Fashion knowledge

Education

High school diploma or equivalent

Job description

DTLR, Inc. seeks a Full-Time Associate in Ferndale, MI to support store operations, drive sales, and deliver exceptional customer experiences. You will assist with merchandising, pricing, and inventory control while upholding company standards in a fast-paced retail setting.

The role emphasizes professional conduct, teamwork, and flexibility across multiple shifts to meet store needs; prior retail/customer service experience is preferred.