Fashion-Forward Retail Associate — Customer Experience Pro

DTLR, Inc; Kinston (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

DTLR, Inc. is looking for a Full-Time Associate to support the store management team in daily operations, provide excellent customer service, drive sales, assist with merchandising, and handle assigned responsibilities with professionalism and reliability.

This role requires standing for long periods, ability to lift up to 50 lbs, flexible hours, and open availability to work across multiple stores in the district. The standard work week is 35–40 hours, with equal opportunity employment.

Qualifications

• Retail or customer service experience preferred.
• High school diploma or equivalent preferred.
• Strong English communication and teamwork abilities.

Responsibilities

• Assist customers with a professional, courteous service.
• Support store management with daily operations and merchandising.
• Help with shipments, restocking, and pricing as needed.
• Maintain a positive, enthusiastic attitude and follow company policies.
• Assist with loss prevention and security procedures.
• Balance cash handling and report discrepancies to management.
• Keep the sales area neat and organized.
• Perform other duties as assigned.

Skills

Customer service

Sales & merchandising

Leadership

Open availability

Team player

Communication skills

Retail experience

Education

High school diploma or equivalent

Job description

DTLR, Inc. is looking for a Full-Time Associate to support the store management team in daily operations, provide excellent customer service, drive sales, assist with merchandising, and handle assigned responsibilities with professionalism and reliability.

This role requires standing for long periods, ability to lift up to 50 lbs, flexible hours, and open availability to work across multiple stores in the district. The standard work week is 35–40 hours, with equal opportunity employment.