Fashion Concierge & Customer Experience Pro

Brooks Brothers; Lee (MA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Employee discount

Medical/dental/vision benefits

Paid vacation/holidays

401(k) with company match

Job summary

Brooks Brothers in Massachusetts seeks a Sales Associate who loves fashion and delivering an exceptional shopping experience. You will engage customers, share product knowledge, and help build lasting relationships while supporting daily store operations.

The role emphasizes responsive service, teamwork, and upholding our values in a dynamic retail environment. Candidates should be flexible for evenings and weekends and enjoy helping customers express their personal style.

Qualifications

• Engaging personality with a focus on great service.
• Excited to meet new people.
• Thoughtful with a desire to make others feel good about themselves and their individual style.

Responsibilities

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand loyalty using company tools.
• Show understanding of customer's personal style when offering fashion advice.
• Inspire customers with product knowledge to cater to their needs.
• Assist with daily opening and closing tasks to maintain a clean store.
• Complete assigned duties such as floor sets, stocking, and ringing up customers.

Skills

Engaging personality

Great service

People oriented

Job description

Brooks Brothers in Massachusetts seeks a Sales Associate who loves fashion and delivering an exceptional shopping experience. You will engage customers, share product knowledge, and help build lasting relationships while supporting daily store operations.

The role emphasizes responsive service, teamwork, and upholding our values in a dynamic retail environment. Candidates should be flexible for evenings and weekends and enjoy helping customers express their personal style.