Fashion Advisor, Nordstrom Mall of America

CHANEL; Bloomington (IN); On-site; Full time

Job summary

CHANEL is seeking a Fashion Advisor to enhance client service and drive brand loyalty at the Nordstrom Mall of America. The role emphasizes building relationships, providing exceptional service, and utilizing fashion expertise to inspire clients. This full-time position requires a flexible schedule and a passion for the luxury brand.

Benefits

Wellbeing resources

Paid time off

Family and caregiving benefits

Generous leave policies

401K

Healthcare

Life insurance

Qualifications

• Minimum 3 years of related experience.
• Ability to thrive in a team environment.

Responsibilities

• Lead the development of new customers by converting walk-in traffic.
• Optimize the client experience through prompt and courteous service.
• Build genuine relationships with clients.

Skills

Client Experience

Communication

Team Collaboration

Education

High School Diploma

Job description

Fashion Advisor, Nordstrom Mall of America

Join to apply for the Fashion Advisor, Nordstrom Mall of America role at CHANEL

Fashion Advisor, Nordstrom Mall of America

3 days ago Be among the first 25 applicants

Join to apply for the Fashion Advisor, Nordstrom Mall of America role at CHANEL

Get AI-powered advice on this job and more exclusive features.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role in consistently providing a superior level of service to clients, increasing client conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor will work alongside a diverse sales team and report to the Boutique’s leadership.

What impact you can create at CHANEL:

• Lead the development of new customers by converting walk-in traffic to clients and brand ambassadors, creating energy, excitement, and desire around the product and brand
• Optimize the client experience through prompt, professional, warm, and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude to constantly raise service levels and exceed client expectations
• Handle repairs and maintain follow-up with clients regarding repairs and alterations

What energizes you:

• The history and heritage of The House of CHANEL
• Being truly service-minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• An appreciation for art, beauty, and luxury

What you will bring to the team:

• The ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for, client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• A passion for the House of CHANEL, its history, products, and social initiatives
• Curiosity and a desire to learn and grow professionally within CHANEL

Position Logistics:

• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.
• A flexible schedule including late nights, weekends, and some holidays
• Full-time in-store presence required to support client sales and service

Note: Chanel reserves the right to make changes as appropriate.

Compensation:

• Hourly rate range: $27.35 to $34.28, plus additional benefits and perks

Benefits and Perks:

• Wellbeing resources, paid time off, family and caregiving benefits, generous leave policies, 401K, healthcare, life insurance, and more

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Design, Art/Creative, IT
Industries: Retail, Luxury Goods and Jewelry
Referrals can double your chances of interviewing.
Sign in to set job alerts for “Fashion Consultant” roles.