Farm Stand Team Member

The Ecology Center; San Juan Capistrano (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

The Ecology Center in San Juan Capistrano, CA is seeking a Farm Stand Team Member to ensure a fantastic customer experience at the Farm Stand and Farm Share program. You will assist at checkout, distribute Harvest Boxes, share product knowledge, and help keep daily operations running smoothly.

You will greet customers, handle transactions, restock, assist with deliveries, and work as part of a team. The role requires physical stamina, ability to lift up to 50 lbs, and weekend availability.

Qualifications

• No formal education required.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and assist customers with a friendly, positive attitude.
• Operate the checkout process with accurate transactions.
• Distribute Harvest Boxes and explain contents to customers.
• Share knowledge about produce and local food items.
• Engage with the community and provide excellent service.
• Support inventory management, restocking, and organization.

Skills

Customer service

Teamwork

Communication

Physical stamina

Weekend availability

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Purpose:- As a Farm Stand Team Member at ECO CENTER INC, your main goal is to make sure our customers have a fantastic experience at our Farm Stand and Farm Share program. You'll be helping with checkout, distributing Harvest Boxes, sharing your knowledge about our products, engaging with the community, and keeping our daily operations running smoothly.Key Responsibilities:- Greet and assist customers with a friendly and positive attitude.- Operate the checkout process efficiently, ensuring accurate transactions.- Distribute Harvest Boxes and provide information about their contents.- Share your knowledge about our products, including produce and local food items.- Engage with the community, answering questions and providing excellent service.- Support inventory management, including restocking and organizing products.- Assist with order fulfillment and delivery preparations.- Maintain a clean and organized work area.- Work as part of a team to ensure smooth daily operations.- Be ready to lift up to 50 lbs and stand for long periods.- Work weekends and be flexible with your schedule to meet business needs.Required Education:- No specific education requirements.Preferred Education:- High school diploma or equivalent preferred.- Coursework or training in customer service, hospitality, agriculture, food systems, retail, or culinary arts is a plus.Required Experience:- Prior customer service experience.- Retail or cashiering experience.- Food service or farm stand experience.- Warehouse or delivery experience.- Related hands-on work experience preferred but not required.Preferred Experience:- Experience with POS systems.- Produce handling experience.- Customer-facing service experience.- Order fulfillment experience.- Inventory support experience.- Delivery driving experience.- Experience with farm-based community programs.Required Skills and Abilities:- Must be customer-service oriented.- Reliable and professional.- Team-focused and able to communicate clearly.- Ability to stand for long periods.- Ability to lift up to 50 lbs.- Must be able to work weekends.Preferred Skills and Abilities:- Strong product knowledge.- Comfort driving a van.- Ability to work under pressure.- Positive attitude and attention to detail.- Passion for local food and community engagement.