Farm Parts Counter Specialist — Customer Focus & Tech

Hog Slat; Laurinburg (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Hog Slat, Inc. is seeking a Counter Sales Representative for the Laurinburg, NC retail location. This role requires hog farming industry experience and strong customer service skills.

You will interact with customers in-store and over the phone, promote Hog Slat products, and help maintain an orderly, well-stocked store. The ideal candidate will understand the hog industry, operate standard office equipment, and be able to lift 50 lbs.

Qualifications

• Ideal candidate will have knowledge of the farming industry.
• Knowledge of parts and equipment used in modern hog operations is strongly preferred.
• Previous customer service experience is strongly preferred.
• Qualified candidates will demonstrate a mechanical aptitude.
• Must be able to lift and move 50 lbs.
• Must be willing and able to obtain forklift certification and use a forklift regularly.
• Understanding of E-Mail and Microsoft Office products in daily tasks.
• Ability to quickly learn inventory management software.
• Must possess a valid driver license.
• Prefer at least 1 year working in a modern hog/poultry farming operation.

Responsibilities

• Work with retail customers, both in-store and over the phone, to understand their needs.
• Recommend to customers the best parts & equipment available with which their needs can be addressed.
• Educate customers on new products and promotions as well as promote Hog Slat and Grower Select products.
• Properly operate office equipment, handle cash transactions, and efficiently utilize computer operating systems.
• Assist with inventory management including unloading the stock truck with a forklift, shelving product, and performing cycle counts.
• Join the rest of the store team members in the tasks required to maintain a clean and orderly store.
• Arrive at the store on-time and ready to work for all scheduled store hours.
• Take advantage of training opportunities offered by the Company and by our vendors.
• Continually upgrade industry knowledge.

Skills

Farming industry knowledge

Parts and equipment knowledge

Customer service experience

Mechanical aptitude

Lifting 50 lbs

Forklift certification

Microsoft Office

Email handling

Inventory software knowledge

Driver's license

Tools

Microsoft Office

Inventory management software

Job description

Hog Slat, Inc. is seeking a Counter Sales Representative for the Laurinburg, NC retail location. This role requires hog farming industry experience and strong customer service skills.

You will interact with customers in-store and over the phone, promote Hog Slat products, and help maintain an orderly, well-stocked store. The ideal candidate will understand the hog industry, operate standard office equipment, and be able to lift 50 lbs.