Fan Space Associate - NEW YORK

hello82; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the K-pop realm is seeking a Fan Space Associate to join their vibrant team in New York. This role involves creating an exciting atmosphere for fans, managing sales, and ensuring excellent customer service. Ideal candidates will have a passion for K-pop, strong communication skills, and experience in retail. Join a dynamic environment where your love for music and creativity can shine, and help foster connections between fans and their favorite artists. This is a unique opportunity to be part of a rapidly growing community in the K-pop industry.

Qualifications

• Genuine interest in K-pop music and content.
• 1-2 years of retail experience required.

Responsibilities

• Create a welcoming environment for fans in the New York Fan Space.
• Handle money and sales using Shopify POS.

Skills

K-pop knowledge

Customer service

Public speaking

Communication skills

Creative thinking

Education

High school diploma

Tools

Shopify POS

Excel

Google Suites

Job description

Since 2019, hello82 is a platform deeply rooted in the vibrant world of K-pop. We specialize in creating connections between fans and their favorite K-pop artists through a fusion of innovative marketing strategies, immersive music distribution, and providing unparalleled experiences that resonate with fans worldwide. As an independent music label and distribution arm, hello82 is rapidly expanding alongside the ever-growing community of K-pop fanbases. Some of our artists include: ATEEZ, P1Harmony, xikers, STAYC, and ONEUS.

About the Role

Position : Fan Space Associate

Location : hello82 NEW YORK Fan Space (Lower Manhattan Area)

This role will work exclusively in our Lower Manhattan Fan Space

Work Hours : Between 10:30AM - 7:30PM Local Time

*WEEKENDS REQUIRED

Key Responsibilities

• Work with Fan Space team to create a welcoming and exciting environment for fans in our New York Fan Space
• Handle Money and Sales using Shopify POS
• Communicate efficiently with both fellow Teammates and Customers
• Uphold Performance Standards in any Scale of Crowd
• Assist in Fan Space tasks including, but not limited to customer service, minor maintenance, floor coverage, inventory tracking, and sales tracking.
• Assist in Creative Tasks

Qualifications

• A genuine interest in Kpop music and content
• High school diploma or higher
• Experience working with Excel and/or Google Suites
• Comfortable with Public Speaking and Crowds
• 1-2 Years of Experience in Retail
• Ability to lift 30 lbs
• Excellent communicator and quick, creative thinker with the ability to use both data and intuition to inform decisions.
• Ability to respectfully and efficiently work with a team of 10+ to create a welcoming and exciting environment for K-pop

In your cover letter, please tell us about your K-pop experience.