Fan Experience Retail Teammate — Energetic & Helpful

Rally House; Cherry Hill Township (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Rally House is seeking a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role supports sales, merchandising, and operations through teamwork, attention to detail, and initiative.

Responsibilities include following playbooks, loss prevention and safety guidelines, and building knowledge of store systems. Join us to help create an energetic, brand-aligned environment for sports fans.

Qualifications

• Must be at least 16 years old.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through teamwork and engagement with peers.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.

Skills

Fast-paced environment

Clear communication

Customer service passion

Time management

Job description

Rally House is seeking a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role supports sales, merchandising, and operations through teamwork, attention to detail, and initiative.

Responsibilities include following playbooks, loss prevention and safety guidelines, and building knowledge of store systems. Join us to help create an energetic, brand-aligned environment for sports fans.