Fan Experience Retail Teammate - Energetic & Customer-Focused

Rally House; Brentwood (MD); On-site; USD 21,000 - 24,000; Part time

Job summary

Rally House in Brentwood, MD is seeking a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. You will contribute to sales, merchandising and store operations through teamwork, attention to detail and initiative.

You will help create a positive store environment, represent the Rally House brand with energy and professionalism, and meet requirements such as being at least 16 years old and able to stand, lift up to 50 pounds, and

Qualifications

• Ability to work effectively in a fast-paced, team-oriented environment.
• Clear and effective communication skills.
• Enthusiastic attitude with a passion for sports and retail.
• Time management skills with the ability to prioritize tasks.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Protect brand standards through attention to detail
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and elevate when needed
• Represent Rally House with enthusiasm and professionalism

Skills

Communication

Teamwork

Customer service

Time management

Job description

Rally House in Brentwood, MD is seeking a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. You will contribute to sales, merchandising and store operations through teamwork, attention to detail and initiative.

You will help create a positive store environment, represent the Rally House brand with energy and professionalism, and meet requirements such as being at least 16 years old and able to stand, lift up to 50 pounds, and