Fan Experience Associate

Rally House; Richmond (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House in Texas is seeking a Teammate to deliver a welcoming and engaging shopping experience while completing daily tasks with care. You will contribute to sales, merchandising, and store operations as part of an energetic team.

The role emphasizes teamwork, customer focus, and initiative. Must be 16+, with basic customer-service experience preferred. Physical duties include standing, lifting up to 50 pounds, and helping with floor moves and back-of-house organization.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Merchandising tasks: folding, hanging, replenishment, and recovery.

Skills

Fast-paced workstyle

Clear communication

Customer-focused

Time management

Job description

Rally House in Texas is seeking a Teammate to deliver a welcoming and engaging shopping experience while completing daily tasks with care. You will contribute to sales, merchandising, and store operations as part of an energetic team.

The role emphasizes teamwork, customer focus, and initiative. Must be 16+, with basic customer-service experience preferred. Physical duties include standing, lifting up to 50 pounds, and helping with floor moves and back-of-house organization.