Family Visitation Aide

Boys Town; Council Bluffs (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Vacation

Paid Holidays

Tuition Assistance

Employee Assistance

Life Insurance

Long-Term Disability

Job summary

Boys Town seeks a Youth Transport & Visitation Specialist in Council Bluffs, IA. Starting pay ranges from $17.00 to $20.00 per hour for full-time hours, with shifts that include evenings and weekends.

The role focuses on safely transporting youth and supervising family visits to support positive outcomes, under Boys Town policies. The position requires a high school diploma, at least one year in youth care or human services, and a valid driver’s license with a clean record.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in youth care or human services.
• Valid driver's license with clean driving record; pass MVR check.
• Ability to drive long periods and work evenings/weekends.
• Must provide own transportation; mileage reimbursed.
• Meet auto insurance requirements per Boys Town policy.

Responsibilities

• Safely transporting youth to and from family visits.
• supervising visits to ensure safe, appropriate interactions.
• Guiding parents with constructive engagement and redirection.
• Documenting visits and reporting behaviors or safety concerns.
• Building trust with families to support positive outcomes.

Skills

Transportation

Youth services

Safety/communication

Flexible hours

Documentation

Customer interaction

Education

High school diploma or equivalent

Job description

Transports youth and supervises visitation.

Make a Difference in a Child's Life - Become a Family Visitation Specialist in Council Bluffs, IA!

Starting Pay: $17.00-$20.00/hr

Full-Time Hours

Shifts: Includes evenings and weekends

Looking for a rewarding role where every trip counts? As a Youth Transport & Visitation Specialist, you'll ensure the safety and well-being of children during transport and family visits. Be the trusted support that helps children reconnect safely with loved ones-and make each ride matter.

Benefits You'll Enjoy (as a full time employee):

• Medical, Dental, and Vision Insurance - Free services at Boys Town Clinics for enrolled employees
• 401(k) Retirement Plan - 100% Employer Match up to 6%
• Paid Vacation, Sick Time, and Paid Holidays
• Tuition Assistance - Support for continuing your education
• Employee Assistance Program - Free confidential services for you and your family
• Company-paid Life Insurance and Long-Term Disability

What You'll Be Doing:

• Safely transporting youth to and from family visits
• Supervising visits to ensure safe, appropriate interactions
• Guiding parents with constructive engagement and redirection
• Documenting visits and reporting behaviors or safety concerns
• Building trust with families to support positive outcomes

Who We're Looking For:

• High school diploma or equivalent required
• 1+ year of experience in youth care or human services
• Valid driver's license with good driving record and be able to pass a Motor Vehicle Registration check
• Ability to drive for extended periods and work flexible hours including evenings/weekends
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.

Physical & Safety Requirements:

• Ability to lift children or car seats up to 50 lbs
• Must be able to safely transport youth in all weather conditions
• Comfortable entering varied home environments and managing challenging behaviors

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Must be able to lift car seats and children up to 50 pounds Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations - physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth. Duties are performed in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Travel/transportation is a significant responsibility of this position. Must be a safe driver and transport youth and families in all seasons and weather conditions.

Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.