Family Triage Case Manager

Columbus House; New Haven (CT); On-site; USD 80,000 - 100,000; Full time

Job summary

A dedicated non-profit organization in New Haven is looking for a Full-Time Seasonal Family Triage Case Manager. The role involves providing case management to homeless families, collaborating with service providers, and ensuring clients receive necessary support. Candidates should have a Bachelor’s degree in human services and excellent communication skills. The salary ranges from $21.50 to $22.50 per hour, with a schedule of Sunday to Thursday or Tuesday to Saturday from 2 PM to 10 PM.

Qualifications

• Minimum of two years’ experience in human services or related fields.
• Able to meet documentation requirements.
• Valid driver’s license with a good driving history.

Responsibilities

• Provide linkages for clients needing various services.
• Coordinate and collaborate with other agencies.
• Monitor cases and complete required documentation.

Skills

Organizational skills

Communication skills

Proficiency in Microsoft Office

Knowledge of crisis intervention

Understanding of mental health issues

Education

Bachelor’s degree in human services

Job description

Columbus House, Inc. is seeking a Full-Time Seasonal Family Triage Case Manager.

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Objective

Under the direction of the Manager of Emergency Service Case Management, the Family Triage Case Manager provides case management to homeless families (mothers and children), networks with the greater New Haven shelter system and mental health/substance abuse/social/medical/housing service systems and collaborates with clinicians and other service providers as well as other Columbus House Case Managers to empower Family Triage clients to end their homelessness.

Qualifications

• Bachelor’s degree in human services required with a minimum of two years’ experience working in human services or related fields, preferably.
• Excellent organizational and time management skills with a deadline-oriented mindset
• Strong written and oral communication skills employing the English language
• Proficiency in Microsoft Office and other common desktop applications
• Able to effectively use the local network of substance abuse, mental health, and social services providers
• Familiar with criminal justice and able to engage, manage, motivate, and support
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Complete knowledge base of all aspects of the delivery of person-centered case management
• Able to meet all documentation requirements
• Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing
• Valid driver’s license with a good driving history

Responsibilities

• Provide linkages for clients who need social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services
• Provide transportation to appointments for clients
• Coordinate and collaborate with other agencies and social service providers
• Oversee intake, departures and daily roster and programs
• Attend daily Family morning call (virtual).
• Attend weekly and monthly agency, program and network meetings
• Monitor all cases assigned and complete all documentation/charting required by Columbus House and its relevant funders
• Maintain and update all required charting and notes
• Enter and maintain all client charts accurately and timely into the Homeless Management Information System Database Case Worthy
• Other related duties assigned in support of a 20-client case load

Supervised by

: Manager of Emergency Service Case Management

Salary Range:

$21.50-$22.50 per hour

Schedules:

Sunday – Thursday 2pm-10pm
Tuesday- Saturday 2pm-10pm

Openings:

2

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to [e-mail] or apply at www.columbushouse.org