Family Training Coordinator

University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 52,000 - 65,000; Full time

Job summary

University of North Carolina at Greensboro seeks a Family Training Coordinator to lead the training, credentialing, and technical assistance for the Family and Youth Support and Education Program. The role will develop curricula and certifications aligned with national standards for local and state partners.

The position emphasizes leadership in peer training, collaboration across agencies, and dissemination of information to support families affected by serious emotional disturbance.

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience.
• Lived experiences related to caregiving/family with SED for 12+ months and experience in peer roles.
• Experience with written and verbal communication, organization, and cross‑agency collaboration.

Responsibilities

• Develop and sustain a training and credentialing curriculum for Family Support Partners, Family Navigators, and Family Partner Coordinators.
• Provide workshops addressing the mental health needs of children and youth with serious emotional disturbance (SED).
• Support development of parent/family support providers, including training and credentialing.
• Coordinate and provide TA to grassroots family and youth‑driven recovery support service organizations in areas such as organizational development, non‑profit management, community development, services financing, sustainability, leadership development, and recovery programming.
• Identify and link families to partners across the State to address needs.
• Develop peer support networks across the state.
• Develop leadership and advocacy skills among families.
• Link families with state networks representing adult and youth mental health consumers.
• Develop and update content monthly and disseminate information via program website, electronic newsletters, and collaboration with federal/state/local partners.

Skills

Communication skills

Organizational skills

Cross-agency coordination

Education

Bachelor's degree or equivalent

Job description

Position Summary

The Family Training Coordinator will provide leadership and coordination for the training, credentialing, and technical assistance offerings within the Family and Youth Support and Education Program. The types of peer training that will be offered include both formal and informal training opportunities that will be interactive and use best practices in adult education for both in‑person and online training opportunities. The Family Training Coordinator will work with their program team members to develop the trainings and certifications, and the trainings and certifications developed by the program staff for local and State partners will be in line with national certification and training standards (e.g., the National Federation of Families’ National Family Peer Specialist Certification).

Minimum Qualifications

• Bachelor’s degree; or equivalent combination of training and experience.
• Relevant lived experiences related to personal and/or caregiving/family experience with a Serious Emotional Disturbance for at least 12 months, and experience working in some form of paid or unpaid Youth/Family Peer Specialist, Navigator, Partner, or other similar roles.
• Experience with written and verbal communication skills, organization, and cross‑agency collaboration and coordination.

Preferred Qualifications

• Certified or eligible to be certified as a Certified Family Peer Specialist™.
• Experience working in a leadership role related to Youth and/or Family Peer Support and/or Education.

Key Responsibilities and Essential Tasks

Family Peer Specialist Training, Credentialing, and Technical Assistance Coordination (20%)

• Develop and sustain a training and credentialing curriculum for Family Support Partners, Family Navigators, and Family Partner Coordinators.
• In partnership with local family organizations, provide workshops addressing the mental health needs of children and youth with serious emotional disturbance (SED).
• Support the development of parent/family support providers, including training and credentialing.
• Coordinate and provide training and technical assistance to grassroots family and youth‑driven recovery support service organizations in areas such as organizational development, non‑profit management, community development, business practices, services financing, respite care, sustainability, leadership development, and recovery programming.

Build Family Capacity (10%)

• Identify and link families to partners across the State to address identified needs.
• Develop peer support networks across the state.
• Develop leadership and advocacy skills among families.
• Link families with state networks representing adult and youth mental health consumers.

Program Outreach and Information Dissemination (10%)

• Develop and update content monthly and disseminate information via program website, electronic newsletters, integrating information from ongoing technical assistance and collaboration with key federal, state, and local partners (e.g., SAMHSA, NC DMH/DD/SAS, System of Care Collaborative).

Statewide Needs Assessment to Inform Program Goals and Evaluation (10%)

• Collaborate with the PI to develop the content of the statewide needs assessment.
• Conduct stakeholder interviews and focus groups.
• Collaborate with the evaluator to translate quantitative and qualitative data into goals and objectives for the scope of work and develop the ongoing program evaluation.

Physical Effort: Hand Movement-Repetitive Motions, Reading, Writing, Hearing, Talking, Lifting 0‑30 lbs.

Overall Time Allocation: 60%

Recruitment Range: Commensurate with Experience

Job Open Date: 10/09/2025

Open Until Filled: Yes

FTE: 1.000

Type of Appointment: Permanent

Number of Months per Year: 12

FLSA: Exempt