Family Time Visit Coach

Tides Family Services; Providence (RI); On-site; USD 45,500 - 51,000; Full time

Job summary

Tides Family Services in Providence is seeking a Visit Coach to support safe family interactions for children and youth in care. This role involves facilitating Family Time sessions, coaching parents, and maintaining safety in various settings.

Ideal candidates will have a bachelor’s degree in a related field, a valid driver's license, and preferably be bilingual in English and Spanish. Join a mission-driven team dedicated to improving child and family well-being.

Qualifications

• Bachelor's degree in a relevant field is required.
• Valid driver's license and reliable transportation are required.
• Bilingual (English/Spanish) is preferred.

Responsibilities

• Facilitate scheduled Family Time sessions promoting safety and therapeutic bonding.
• Provide real-time coaching and feedback to parents during sessions.
• Prepare and maintain safe environments for Family Time sessions.
• Document observations in Electronic Health Record and communicate with clinicians.
• Maintain a caseload of no more than 6 families.

Skills

Experience working with at-risk youth and families

Strong understanding of family dynamics

Excellent communication skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in Social Work, Human Services, Psychology, or a related field

Tools

Electronic Health Record systems

Job description

Description

Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An "Agency Without Walls" our services are delivered in homes, communities, schools...wherever our youth are.

Position Overview

The Visit Coach supports safe and nurturing family interactions for children and youth in out-of-home care by delivering supervised Family Time sessions based on plans developed by the Family Time Clinician. The Coach builds relationships with families, models positive parenting behaviors, and facilitates developmental and attachment-focused activities. This role is critical to supporting reunification and improving child and family well-being.

Essential Functions

• Facilitate scheduled Family Time sessions in home, community, and office settings, promoting safety and therapeutic bonding.
• Provide real-time coaching and modeling to parents during sessions, including feedback on child development and effective parenting.
• Provide psychoeducation and coaching to parents on child development, attachment, and effective parenting practices.
• Prepare and maintain safe, developmentally appropriate, and engaging environments for Family Time sessions.
• Document observations and family interactions using the Electronic Health Record and communicate relevant information to the assigned clinician.
• Support transportation and logistical coordination for families and youth to ensure reliable attendance at scheduled sessions.
• Maintain ongoing communication with the assigned clinician regarding progress, concerns, and recommendations for service adjustments.
• Support parents in accessing community resources and attending key appointments or meetings as needed.
• Attend weekly supervision and team meetings.
• Maintain a caseload of no more than 6 families to ensure individualized support.
• Support the clinician in conducting strengths-based, trauma-informed biopsychosocial assessments for all referred youth and families, including screening for trauma and social determinants of health.
• Collaborate with the program's clinician to develop and update individualized Family Time Plans in collaboration with families, DCYF, and other stakeholders, incorporating family preferences and clinical needs.
• Ensure timely completion of documentation, including progress notes, recovery plans, and court reports.
• Participate in case conferencing and provider meetings to review progress and adjust services as needed.
• Maintain collaborative relationships with DCYF, Family Court, and other service providers to support coordinated care and reunification.
• Assist with or arrange transportation for youth and families to participate in Family Time programming.
• Participate in regular supervision and training sessions to enhance professional development and service quality.
• Be available for on-call support as part of a 24/7/365 on-call system, providing immediate face-to-face support when needed.
• Meet client engagement productivity expectations as outlined by program or supervisor.

Requirements

• Bachelor's degree in Social Work, Human Services, Psychology, or a related field - required
• Valid driver's license and reliable transportation - required
• Bilingual (English/Spanish) - Preferred

Knowledge, Skills, and Abilities

• Experience working with at-risk youth and families preferred.
• Strong understanding of family dynamics, youth development, and evidence-based therapeutic approaches.
• Ability to work independently and as part of a multidisciplinary team.
• Excellent communication, organizational, and problem-solving skills.

Salary Range

$45,500-$51,000 Compensation will be determined based on the candidate's experience, education, language capacity, skills, and other qualifications relevant to the role, in alignment with organizational parity guidelines and market conditions. The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission driven candidates to apply. We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer. Join our team!